Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21083 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 195764 Views
  • 2 replies
  • 2 kudos

Resolved! bill

hi i have just set up my sim only sim, but when i ask to be shown the bill, it doesnt show how many minutes i have available etc, how do i get this to show, please

Anonymous by Not applicable
  • 1358 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade payment for phone

Hi. I'm due a upgrade today but wanted to know if i have to pay for the iphone 5 handset cost upfront or will it be added to my monthly bill?

Anonymous by Not applicable
  • 916 Views
  • 2 replies
  • 0 kudos

Resolved! Monthly bill

If my bill is larger than my monthly debit to 02, will the excess automatically be taken from my bank account .

Anonymous by Not applicable
  • 854 Views
  • 2 replies
  • 0 kudos

Resolved! question about keeping my number when switching sim cards

hi there, im not very technical, but im looking for some help.im thinking of buying a new phone, but the one i want uses micro sim cards, and my current sim card is an old (big) one. im wondering if i go in to an 02 shop and get a new micro sim card ...

Anonymous by Not applicable
  • 1460 Views
  • 4 replies
  • 0 kudos

Resolved! new sim card

Few days back I lost my sim card.. today I got the new one, but still not activated, I have been waiting all day, why???

Anonymous by Not applicable
  • 1414 Views
  • 7 replies
  • 0 kudos

Resolved! Upgrading

Hi, I was just wondering if I can pay to upgrade my contract early. I recently lost my Sony phone that wasn't insured and I got a new one and I miss my old phone. My contract ends next year, in March/April. And I know my friend is on Orange and he go...

Anonymous by Not applicable
  • 944 Views
  • 2 replies
  • 0 kudos