Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238079 Views
  • 2 replies
  • 2 kudos

Resolved! inflation

how can o2 increase prices by 8.8% mid contract, twice the rate of inflation? Customers who can switch can't avoid next increase as contracts are 18 or 24 months.

Billing

I’ve received a very large bill and want to find out what it’s for when I’ve have just paid £482.79

Chilly1 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Order

Can i get an update on order Nr *********** please

JOwens by Level 1: Joiner
  • 329 Views
  • 2 replies
  • 0 kudos

Return

Hi I went to o2 shop today to return phone but they wouldn't let me as I already started return they said I need to post it back. Can I get a returns label and jeffy bag send out to me please.

Problems with paying bill

I have tried to call and speak to someone from o2 and I can’t get through to anyone I have been on hold for over 1 hour !

Cw4 by Level 1: Joiner
  • 367 Views
  • 2 replies
  • 0 kudos

Direct Debit

Hi - I want to set my direct debit back up.

Sevo777 by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Ridiculous Lack Of Contact

Well, no surprise this just sent me to a message board. Has this "communications company" now become telephone only? With hours to wait? Raised a complaint weeks ago, still nothingTake a sim only when I took this number over from my soon to be ex wif...

Exchange Laptop

I recently ordered and received a laptop with o2 on a three year pay monthly contact, i have decided that i would like the pro version of the laptop i ordered and would like to know how i go about doing a exchange of device as I've still got 1 week l...

Resolved! Phone insurance

want to check if my phone is insurance.

andy121 by Level 1: Joiner
  • 487 Views
  • 3 replies
  • 0 kudos