Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Network busy

I am on o2 pay monthly and I can not recieve phonecalls or call others, says network is busy. Sending and recieving texts works fine however. I've checked the service status and nothing is reported in my area. I have also tried to remove the sim and ...

3G coverage on the west coast of Scotland. (4G LMFAO!)

Hi all at o2. Can you please tell me how, in this day and age, I still cannot get 3G connectivity in my town? The reason that I joined o2, some 11+ years ago, was because of the superior coverage in this area compared to the competition available at ...

Resolved! my bill is too high

my bills seem to be very high and i try to keep within my 100 minute limit could it be because i havnt disconnected a call properly

PAC transfer to O2 has taken over 48hours

Hi forum! I have submitted a PAC transfer and it has been 72 hours already. O2 has yet to transfer my number across into them. Just wondering why is it taking them so long to do so?? And not sure to make a complaint too, where I'm still paying for my...

Resolved! Pay Monthly Bill In Advance?

Ive noticed there is a button on my O2 that says pay bill, now my bill isn't due yet so if I pressed pay would I pay for my bill in advance?? (I'm a new pay monthly customer) Slightly confused and curious. ThanksBex

Unable to roam

I'm currently in the USA and before I left o2 activated roaming. However now I am here it doesn't seem to work. I am using a Blackberry Bold 9900 and data services are set to on; (off whilst roaming) with the network selection being automatic. I've t...

O2 upgrade online

hello all, i am becoming increasingly frustrated at the fact that i am not able to access my o2 upgrade page online, this is causing me much inconvenience and aggrevation as this has been going on for months now. I am currently due an upgrade and am ...

[Resolved] Call and text difficulties issue 12/10/2012

Update 17/10: 13:00 Hi everyone, We've just had a blog post go live from our COO, Derek McManus on our plans to improve the stability of our network and rebuild confidence in O2. Rebuilding your trust in our leading network by Derek McManus Following...

Resolved! Multiple phones on one account

I bought phones for both my daughters, I've got both phones associated with my login (if I enter either phone number in the forgot username/password page it goes to my email address), however only one phone shows up, and I can't find the other. How d...

Resolved! Upgrade...

Hi, this may sound like a really stupid question but I've just upgraded my contract - due to end Nov. does my upgrade automatically take over my current one? do i need to do anything?

O2

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