Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data abroad (Canada) problem with excessive charges

I've been an O2 customer for a number of years and have been "ok" with their data abroad policy. I can usually get away with using less than 50mb and getting my £40 extra charge when I get back. At the moment I'm in Canada. I've just got a text from ...

Terminating O2 sim early

Hi! I have the 600 minutes, 300 O2 minutes, Unlimited texts, and 500MB data sim-only contract. It started in May 2012. 5 months down the line, I wish I never got it. I'm a keen internet user on my iPhone. 70% of the time, the signal on O2 always drop...

Conference calling

Hi All Is it possible to conference call on the on & on tariff? (Not Group chat). The conference call i'm talking about is where you dial one number then put it on hold then dial second number and merge these calls. then you can add another number to...

Resolved! Transferring number to another network if still locked into contract

Currently on a 12 month SIM only contract with O2, I have had the contract for 6 months so I'm half way through. I'd like to get the new iPhone but I need unlimited internet this time which O2 don't do so that means changing to another network, but I...

Phone calls to channel islands

HI, I have a simplicity 20 contract which I get included calls to the Channel islands.I want to upgrade to get more free minutes . However I am confused as the rates charged to channel islands is standard rate but does not say if they are included in...

Resolved! How much will it cost to text an international number (UK to Spain)

Hi there, was just wondering how much will it cost to text an international number (UK to Spain). Im on contract and was wondering if the unlimited texts still count or will I be charged instead if I text the number? Cheers

Resolved! Micro Sim

I am thinking of buying a nokia lumia 800 since the price drop but this phone comes with a micro sim and at present my phone is a normal sim how would i go about keeping my old number if i get the phone im asking as the help section seems only concer...

Pay Monthly Contract

I am currently paying £20.50 a month for a contract for my son. The last 2 bills have been over £50. I cannot access my bill on line and after phoning O2 and asking for a breakdown of his bill was told that he had gone over his 500 text mark. Althoug...

Moved abroad.

I came to Thailand for a holiday for a month and have now found a job and apartment and plan to stay for the foreseeable future, I wish to reduce my two contracts with o2 as much as possible so I have as little as possible coming out of my english ba...

Poor reception in high rise building

Hi All, I live in flat on the 9th floor in London Zone 2 area. I was thinking 02 should be having very good reception in the area. I checked the 02 network coverage checker and it says my postcode should be having great indoor and outdoor coverage bo...

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