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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! signing contracts

when i signed my contract I was old my first bill would be £29, then £16 from second month.....my first bill was £58 and my second one is £29, I have been misled in a big way, how do I sort this with going down the legal route

Resolved! NOKIA C7 MMS SETTINGS

I have downloaded the active settings to my phone and I have also connected it up to the wifi in the house. It's working fine on the wifi but the when connecting to the o2 active it's setting connection failed. Can someone help me.

Resolved! Cancelling Contract

Hi, if I cancel my contract but I am to be billed during the next thirty days will I have to make the payment?Thanks

Multiple Text Messages

Since when has O2 commenced charging me for sending 'round robin' text messages to more than one person? I have just had a £19 additional charge put on my bill with no warning. When I called Customer Services, the assistant originally told me it was ...

Resolved! Are 0345 numbers included in your call allowance?

Hi, Can anyone tell me, are 0345 numbers included in your call allowance? Thanks! It looks like you landed on a popular topic that many are viewing! Why not register to our community to be able to ask related questions if you need additional help, an...

Resolved! Roaming Charges

Hi, I regularly visit North Cyprus / Turkey (Zone 3) and have been 'happy' to pay 81p, 52p and 30p (dial, receive, text respectively). I received a message today saying O2s new standard charges would be £1.50, £1.25 and 40p (dial, receive, text). htt...

Resolved! Promotional texts from O2

I am still getting promotional texts from O2 despite texting 2220 in response to these calls. How can I stop these txts ?

Resolved! All-Rounder and Text & Web

Hi. Been with O2 for years and years and have had it on Pay & Go paying £10 a month for Text & Web.I have regularly exceeded the 500mb after 21 days so was interested in the All-Rounder Bolt-On. I have since added this Bolt-On but have problems First...

Resolved! Help required Refuse delivery ??

Hi, I have been a customer on the "sim only contract" for about 7 years now. I got a little confused and didn't realise that i could simply " upgrade" to a monlthy contract.I went online and ordered a new contract with an iphone, then when i called u...

Why my bill was started before I received my simcard and mobile phone ?????????

I joined o2 with a new contract. My phone and simcard will be delivered to me tomorrow. But my online account shows my bill started on Saturday 27 Oct 2012. What does that mean?Can I make a phone call without a mobile phone and simcard?

O2

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