Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271977 Views
  • 2 replies
  • 2 kudos

Resolved! Constant Signal Dropping Out?

Why has my signal suddenly gone rubbish? It was a full signal, then I had 2 days with signal dropping out all the time while O2 worked on a local mast and now my signal is appaling and dropping out constantly! I can't have a single conversation witho...

Anonymous by Not applicable
  • 1877 Views
  • 2 replies
  • 0 kudos

Resolved! Tariff switching

Just wanted to know if I can switch from an O2 600 anytime to an O2 on and on tariff? Apparently I cannot do it from my online account, can anyone please help?

Anonymous by Not applicable
  • 2991 Views
  • 7 replies
  • 0 kudos

Resolved! looking to leave o2

Hi, I'm coming to the end of my contract with o2, I'm wondering what happens after I pay out my contract?I'd stay with o2 but iv seen a better deal with. A Different provider

Anonymous by Not applicable
  • 2275 Views
  • 6 replies
  • 0 kudos

Resolved! Sim card registration failure

I'm looking for some advice - i had my number changed by o2 customer services this morning at 10.30am i expected to be without the use of the phone for a few hours as previous number changes have taken up to an hour to get thru - i do understand it m...

Anonymous by Not applicable
  • 4284 Views
  • 4 replies
  • 0 kudos

Having difficulties viewing your bill? This is how you fix it

Hi everyone, If you’ve been finding it difficult to view your bill online, here is a guide to help you through the process as we want to make it as easy as possible. To make sure you can view you bill easily, you will need username we gave you when y...

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Anonymous by Not applicable
  • 9006 Views
  • 5 replies
  • 3 kudos

Resolved! New SIM card needed

I just got a new Pay monthly SIM card, and when I tried using the card cutter I bought, it cut into the metal part, and now it reads no sim in my iPhone. How can I order a new SIM? I'm not too sure if this is the right area or not, sorry.

Resolved! Balance text

Hi - have just received my phone on O2 - when I send a text, my balance flashes up on screen and I have to press OK EVERY TIME - very annoying - how do I get rid of this or at least stop it beeping.Thanks

Anonymous by Not applicable
  • 2347 Views
  • 5 replies
  • 0 kudos

Resolved! Changing Handset..

I'm not due to upgrade yet, but I was wondering, I need to change my handset, but they said i'd have to change it by buying a payg phone. but I don't want to have to buy the £10 top up.. and seeing as the man in store was rude, i'd like someone to pl...

Anonymous by Not applicable
  • 1863 Views
  • 5 replies
  • 0 kudos