Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

just sign on a new contract

just sign a new contact, didnt note down the order number, where do i find it again ?

Support says 3G OK, Shop says 3G OK, chat says 3G OK - surely it can't be me

New tarrif and SIM on Friday. Fnally got a phone signal Sunday morning. Still no 3G. Have gone through every test and even got another sim from the shop since "everything is working" allegedly. Guy next to me in the shop - same problem yet they still...

Resolved! Taking long time to transfer mobile number

After getting my PAC code off orange and giving to O2 I got a text 9am on Friday saying they are transferring my number and it can take up to 24 hours.. more than 48 hours later I still have no service on my new phone. I have been resetting it every ...

Resolved! Still No Service on 3G

Almost a day since o2 announced service was back to normal but I still have no 3G service. I cannot make or receive calls, send and receive messages or use the Internet via 3G. I have tried switching my phone off and on but it makes no difference. I ...

Resolved! Refund Remaining CallTime Balance

Morning All, Joined o2 on Friday, topped up £10 and used £5 of it for BlackBerry Service. I will be using it for a week or 2 then switching providers. Worked offered me a discounted SIM only plan which includes BlackBerry service. In short, is it pos...

Resolved! FED UP!!!! WHEN WILL NETWORK BE FIXED

7.22pm Friday night..still can't make or receive calls or texts since 3/4pm Like everyone on here I've wasted 2 hours with call settings, buying PAYG sim etc. Friday night plans F-upped..can't call my friends and they cant call me. They're happy, we ...

Resolved! recieved a premium rate sms from 70900

I was charged over 4 pounds. I send STOP. can I get these blocked and obtain a refund? Is there a human, preferably one that speaks english that I can talk to about this?

"WHY O2 IS FULL OF GAS"

In June my contract ended and I was waiting for the iphone 5 phone to come out. I contacted O2 and spoke to a customer advisor who informed me of a simplicity deal from month to month for £26 a month. I then had the option either upgrade or continue ...

accounts not syncing!

Hi, I've been having probs getting my accounts to sync since all the shenanigans yesterday! I have this 'i' icon in a circle with a line through it, it won't show when I get emails, texts or calls! Is this still running on from yesterday or something...

Resolved! Latest from 02 re delays to transferring numbers from one phone to another - as at 1pm Sunday

Just spoken via "Chat" to Kam who advised: It will be another 48 hours before back log is fully cleared ie to noon on Tuesday. My upgrade from Iphone3 to 4s was done at 3pm Friday within a shop. They said 2-24 hours but now been waiting 46 hours and ...

O2

Forum Posts