Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Phone calls to channel islands

HI, I have a simplicity 20 contract which I get included calls to the Channel islands.I want to upgrade to get more free minutes . However I am confused as the rates charged to channel islands is standard rate but does not say if they are included in...

Resolved! How much will it cost to text an international number (UK to Spain)

Hi there, was just wondering how much will it cost to text an international number (UK to Spain). Im on contract and was wondering if the unlimited texts still count or will I be charged instead if I text the number? Cheers

Resolved! Micro Sim

I am thinking of buying a nokia lumia 800 since the price drop but this phone comes with a micro sim and at present my phone is a normal sim how would i go about keeping my old number if i get the phone im asking as the help section seems only concer...

Pay Monthly Contract

I am currently paying £20.50 a month for a contract for my son. The last 2 bills have been over £50. I cannot access my bill on line and after phoning O2 and asking for a breakdown of his bill was told that he had gone over his 500 text mark. Althoug...

Moved abroad.

I came to Thailand for a holiday for a month and have now found a job and apartment and plan to stay for the foreseeable future, I wish to reduce my two contracts with o2 as much as possible so I have as little as possible coming out of my english ba...

Poor reception in high rise building

Hi All, I live in flat on the 9th floor in London Zone 2 area. I was thinking 02 should be having very good reception in the area. I checked the 02 network coverage checker and it says my postcode should be having great indoor and outdoor coverage bo...

Resolved! Changing my number.

Hello, I wish to change my mobile number as I'm getting dozens of nuisance calls and texts every day (many international) and would like to know how I go about doing this and if there is a charge. I am on a monthly contract.

Can I cancel In store, have not been able to get through for days.

Just wondered if my friend can cancel my contract in store, they have not been able to get through for days now. They were holding on for nearly an hour, but got close to their allowance on home phone so had to hang up. Any Help Please. Mike (On beha...

phones barred how can i ring o2 ?

phone barrings on and i need to ring o2 ? is there a way to do it ... x

Finding my current tariff's name

Hi, Can anyone tell me how I find out what the name is of my current tariff? I need it to unlock my phone... Thanks!

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