Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No texts after tarriff change

Hi all, I recently (2days ago) changed from simplicity to go go go and have been deducted my money, now i did just make a succesfull phonecall despite the automated woman telling me i had no credit and ive been on the internet but i am unable to text...

Leaving the country

I will be leaving the country to go and work abroad for 12 months. I still have approximatley 12 months remaining on my iPhone contract and wondered whether I could freeze my contract as I will not be taking this handset with me.I have tried to ring ...

Resolved! Unidentified Charges Abroad

I recently traveled to the UAE with my iphone. I turned all data roming off and used only wifi to get on the internet. I didn't use my phone to make any calls - other than facetime calls over wifi. However, on my latest bill I have a series of uniden...

Resolved! Number change

Hi, I am on the staff tariff, do I have to call in to get my number changed? Thanks

Resolved! Sony Xperia S locked on O2 doesn't accept giffgaff SIM

So the topic pretty much says it all. I have a Sony Xperia S that is locked on O2 and I want to use a giffgaff top-up card but it doesn't accept it (says no service). Could this be due to the fact that is locked or is it some other problem? I've trie...

Resolved! How much data did I use?

I'm trying to decide if i can save money by choosing a lower data limit because I am on an unlimited data tariff. But to do that I would like to know how much data I have actually used over the past few months. How do I find out ?

Resolved! Missold contract length

I recently approached 02 in regards to my contract length! When they contacted me to upgrade (via phone) I said I wanted to speak to somebody face to face but they couldn't offer me this option so I continued with conversation and decided I didn't wa...

Resolved! Need more data - you've been close to your limit recently. ????????????

I've had a txt from O2 "Need more data - you've been close to your limit recently" 14 days into my billing period and I havnt used 10% of my date allowence and this is representitive of my useage - strange when I phone up to challenge this all I get ...

Resolved! Hi how do i cancel my insurance on my contract phone please

When i upgraded the man on the phone said i could cancel my insurance but i cant find any way to do this, does anyone know what i have to do please

Resolved! Voice messages problem

Dear all,Having recently changed from pay&go to pay monthly, I now get voice messages instead of voicemails. Problem is, I can't access the messages. When I try to, it says, "The number you have dialled has not been recognised..."Does this mean I nee...

O2

Forum Posts