Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unreasonable Contract

Hi I am writing to complain about my contract I get 900 mins unlimited texts and a 500MB Internet bolt on totalling £42, this is for an iPhone4 8GB. For this price other companies do so much better, eg three do 1000Mins 5000 Texts and unlimited Inter...

Mast has gone down again SO51

Hi my local mast has gone down again and all the O2 phones in the house have 1 bar or no signal, please fix this ASAP! Post code is SO51

Resolved! Old pay & go sim into pay monthly phone

Hi HELPI have put my old sim into another phone all works except the textsthe message centre is wrong (pay monthly No.) but the phone wont do options to change states the value read from sim. but works ok in old phonehave been on web advice twice but...

Resolved! New phone brought outright...

Does anyone know if because I brought my phone outright from the O2 store, I will be bony useable on the O2 network?

Jumbled up sms messages

I have only had my iPhone 4s for 6 months, but right from the beginning it has always sent jumbled up messages. Usually it happens with longer messages and they seam to get jumbled up with older messages sent to the same person.I have tried numerous ...

Resolved! Pay Monthly Billing Help

So basically my bill is due and i cant afford to pay the bill but will be able to pay for it in the first week of January does anyone know if there is anyway to delay your payment as i cant afford to go overdrawn as the charges are so high as found o...

Pay & Go. You can pay, but you can never go.

I bought O2 Pay & Go with the exact purpose to use it a year later abroad. I was asured in store that the Pay&Go phones are not locked for O2 mobile network. Being on holiday in Europe I had a problem with a local sim-card. On coming back I called th...

Increase in line rental by 3.2%

When I took out my new 2 year contract in September I was quoted £36 per month and assured that price would not change within the 2 year term. I received a text today to say that from February 2013 I will pay an extra 3.2% increase in line with infla...

Resolved! new bill help please

so i just got a new contract phone with o2 and when i was in the shop the guy said i wont get my first bill for a few weeks but when i went to check my bill today it shows this What you've paid, what's due, and when.Bill date19th December 2012Payment...

Resolved! pay monthly payment

first payment for my contract is due on the 23rd I forgot I set up a direct debit payment and paid for my bill a couple of days before will I be charged twice ?

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