Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Abroad on holiday?

What is the cheapest way to use my mobile to phone UK when abroad on holiday

Resolved! o2 Rewards collected on Pay & Go - now on pay monthly can I still have the rewards

Hi, I recently change from pay and go to a monthly contract. I managed to save about £8.00 in my rewards. I received a text message a couple of days ago saying I have another £3.00 in rewards to collect. I chose to save these and was hoping I would b...

Resolved! New Contract claims Unlimited WiFi from BT, is that true.

Hi Guys Just taken out a new contract and the paperwork says I get unlimited WiFi through BT, is this true. When I took out my last contract 2 years ago they also said that but no one was ever able to connect to a BT Openzone Hotspot, ad they later a...

Resolved! Loyalty discount

Hi, I was wondering if O2 still gives a loyalty discount? I've been an O2 customer for ever (15+ years?) and used to receive a loyalty discount but have noticed that this is no longer on my monthly bill. Any ideas?

Resolved! I have a pay and go sim card I have not used for a long time.

I have a pay and go Sim Card I have not use for a long time, When I tried to use it again all I see is no sim card installed emergency calls only, Can it be re-connected?

Resolved! I wanna have contract with O2

Hi i want take a phone on a contract in O2, already i have O2 pay & Go. I live in UK around 5 months, which documents i need?

NO SIGNAL AGAIN

YET AGAIN NO SIGNAL FROM THIS UTTERLY USELESS OPERATION - ONCE A WEEK THIS HAPPENS - MINIMUM.

upgrade scam?

Has anyone else been getting calls from 0843 523 5169 to be told you are elegible for an upgrade? FIVE times i have been called and each time i have asked them to remove my number from their database and STOP calling as i do not want an upgrade! ( i ...

Resolved! I haven't receive new SIM card

Hi, I ordered from you a new SIMcard with a new tariff and I haven't receive anything. Order Number on-004884063. Thank you for your help

Resolved! Text activation codes not being received

Hi, my first post on here, hopefully someone will be able to help. I use the purchase texts facility on the O2 site so that I can send texts from my pc. The last three times when I have purchased texts the activation code hasn't been arriving. The ch...

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