Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel upgrade

Does anyone know how long it takes for a cancelled order to be processed? I phoned and cancelled my upgrade for an iPhone 5 yesterday. I went to my local O2 shop this morning as they have stock but was unable to upgrade as my order was not showing as...

Resolved! overcharged on monthly bill

Just got my second monthly bill from o2,it nearly £50.00. what the hell happend to the £36.00 per month unlimited texts and phonecalls? Raging

Resolved! Online bill

I sign in to my online account but i am unable to view my bill..It will tell me to use the user name and password i set it up with..I do this and still unable to view my bill.

Resolved! Sim card registration failure how to contact o2

My phone is saying "sim card registration failure". I want to contact o2 as it has credit on it (pay as you go), either o2 are blocking it for some reason so it wants unblocking or the sim card is faulty and i need a new one with the credit transferi...

Resolved! insert sim into o2 Dongle E173

I have just received the above dongle HUAWEI E173it says to hold dongle with o2 symbol showing on left and push up then leftnothing happenshelpJames

Resolved! Linked accounts

I have just linked a second O2 account to my main account, when I try to view the accounts the main account opens fine but I cannot see how to get to the new account I have just added. Any ideas. Judelandwood.

Resolved! Monthly Extras On Billing

Hi as I am new to o2 I am a little confused re the My Monthly Extras on my bill what does that Include?

Resolved! Nuisance Texts

One of the 'guru' people told me he would switch off the constant stream of nuisance texts from O2 Do you know this do you know that do you want this do you want that do you want to this do you want to do that ner ner ner ner ner ner ner. I DON'T WAN...

Resolved! samsung galaxy ace 11 converting txt to mms

how can i send text`s to multiple reciepients with my samsung galaxy ace 11 conveting to mms which with my contract charges me only noticed this on my 1st bill cost me £43 instead of only £10-50

Resolved! Resetting card payment limit on Pay & Go

Hi thar. When trying to top-up my Pay & Go sim balance over the phone (or using the web) using my debit card, i get the message that O2 are unable to process the payment because credit/debit cards are limited to being used to top-up only 2 mobile num...

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