Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract

I currently have an 02 contract that is not due for renewal until July next year and I have seen the advert for the new 02 refresh contract is it possible to swap from my current contract onto the new 02 refresh contract??

Resolved! data roming

Hello, My name is Anna in this Saturday I'll go to Poland on 9 days. My question is how loks like case with my data? I used all my limits in this months, than I'll need more and how much cost turn on data roming? I am only interested about internet.

Resolved! linking 3 phones on one account

HiWe have 3 mobiles on O2. Is it possible to link them on one account so it is easier to check each individual usage?Thanks.

Resolved! customer services

what is the o2 customer seervices phone number

Resolved! Puk code

Hi all! I'm joining the iPhone hype and changing to vodafone network, I need a PUK code to transfer my O2 number over, im not doing this because iv had any problems because iv never had any problems with o2, its just simply because the majority of fa...

SGS 4 Pre-order Price Reduction

Hi all. I preordered an S4 on 2th April when the up-front cost of the £37p/m tarrif was £99.99. Noticed today it's dropped to £69.99 for the same deal. Got onto web chat with a thouroughly unhelpful guy who told me that it was basically tough, I'd pa...

Resolved! Online account disappeared and bolt on added without me knowing

How weird I tried to log onto my account but it looks like it has gone. So I need to create another one. And bolt on were added to my account and I have no idea where these are coming from!!

Resolved! problem topping up Pay and Go for visitors from abroad

P&G top up (auto or on web) seems impossible using a UK credit or debit card that has a registered billing address in Australia. Is there a way around this?I visit UK and Europe regularly so need a local SIM. o2 happy to sell me the card using the sa...

Resolved! Texts from abroad

Hi - what is the cheapest way to send texts from abroad to uk? I am currently on the 4-1 text allowance which allows free texts from abroad but one text takes 4 texts from a 500 per month allowance. I want to change tariffs to an unlimited txt allowa...

Resolved! Can I backup my text messages to a computer in some way or see them on the O2 website?

I particularly want to keep a note of dates and times of messages rather than the content itself. I can't find anything anywherer else on this. Can anyuone point me in a direction? Is this something I can do to my O2 service or do I need something to...

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