Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Still bad signal after a year

Right, This is maybe my fifth mess regarding o2 crap signal where i live,i have reported this many times but things arent changing, area where i live is Plamers Green N13 signal is so bad i cannot use the phone and I get cut off many times, I asked f...

Resolved! First bill is charging for days before my phone arrives

I just got an email about my first bill, and it includes charges for the days before my phone is due to arrive (tomorrow): "It might seem higher than what you expected. That's because we've included the few days before your first bill and your next m...

Resolved! O2 unlimited not working as it should

When ever I try to call my girlfriend who has recently joined O2 I keep on getting charged for calling her when I have my unlimited it picks and chooses when to work. If any one can help on figuring out this problem then it would be a lot of help as ...

Resolved! Blocking telephone use overseas for children

My daughter has an iPhone on pay monthly. She is going overseas and I want to disable it for both data and calls (she can use it as an iPod). I can switch off data roaming but how can I switch off the calling? There seems to be nothing on the o2 site...

Resolved! iPhone PAYG

Are there any special iPhone tariffs I should be looking at for PAYG. All I can find is the go go go tariff and that offers next to no data. Any ideas?

Resolved! Payments

Just need to find out what happens if you make a payment for your bill before it is meant to come out of hyour bank! will it still be taken out on a direct debt even though it has already been payed, by another way?!!!

Resolved! Why are O2 charging me for recieving texts that i never recieved?

Hi, recently checked my phone bill. It had a charge for 3 recieved texts from this number 88288. The 3 numbers cost me about £3.75. Whats going on? why have i been charged? and these texts have not appeared on my phone? Stu

Resolved! Problem with bill due to O2's error. Useless support.

I don't really need to type much explanitory text here. Let me just show you my support chat records and you can see all the fun and games for yourself... Welcome to O2. Someone will be with you soon.You're through to 'O2 : Aju'Aju: Hi I'm O2 : Aju. ...

Resolved! Poor 3G Coverage

Hi I've been getting really bad 3G coverage in my area since I started my contract, and find that my iPhone 4S is constantly on Edge which is just too slow and unreliable. The coverage map shows my location as just outside the "Good indoor and outdoo...

Resolved! How long does it take for an online top up to go through?

So, I'm new to o2. I received my sim today, made an account and tried to top up.Unfortunately, although it initially said that I'd topped up (online), I haven't received a confirmation email, and my phone is still credit-less. I'm tempted to try it a...

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