Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Why is my mobile bill over £60 this month?

Topic. I'm on a £32 a month contract with 600 minutes a month and unlimited texts, and every month I only ever use about 2 hours worth of calls (120 minutes) and only a few texts, so why is my bill nearly double the £32?! I suspect part of the reason...

Resolved! sim only balance number

hi i have just changed to sim only and cant access my balance could someone let me know the number needed to do this many thanks chris

cancelling my contract - can't get through to customer services

HiI'm having extreme difficulty getting through to anyone at O2 to cancel my phone contract, which finished in June 2012. As i'm already on another contract I don't want to have to keep paying two bills every month for any longer than absolutely nece...

Resolved! Block unwanted numbers

How do you block unwanted calls/texts

Resolved! Can't see my bill

Hi there I want to add my second mobile to my O2 account I have two phones both with O2, I can only get an itemised bill for the original phone not for the 2nd phone! Is it possible 2 register to phones on 1 account?

o2 hardsell on business contract upgrade, what should i do?

I have been with O2 for nearly 9 years.. I have upgraded last year in July 2012 on a O2 Business contract. I was told that the contract was 30 pounds. I mentioned to the chap that if that includes vat and he said yes. When i was checking the bills to...

Resolved! 18 verification

Im 49 I have now been verified in shop at least three times Every day this week the block is applied, every day I spend 30 mins on the phone having it removed I have been told its a glitch at o2's end I've been told its my phone ( must have been the ...

Resolved! Looking to join Pay Monthly

As the title says, I am looking to join pay monthly.I am looking at the new HTC One £17/month contract for 300 minutes, unlimited texts and 500MB data - however, the spanner in the works is the handset cost of £450. I understand that with a brand new...

Resolved! acount

Can you ask 02 to block any calls ect over the monthly cost ?

Resolved! I've been with O2 pay monthly about 5 years, do I still have to give 30 days notice?

Topic. At the moment my mobile bills are going above £50 a month, even though I'm on a £32 600 minutes and infinite texts tariff, and I only ever use about 100 minutes a month if that! Probably the biggest cost is that I use the 118118 directory serv...

O2

Forum Posts