Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

breach of contract by o2

hi every1, about 4 month ago i have signed up for a 24 month business contract from o2. last week my contract has been cancelled by o2 for breachig the terms and conditioned which i think is unfair and i have given a bill of 540 pound.breachig the te...

February Cost Increase supposedly due to inflation

O2 are citing a rise of 3.2% in inflation to justify increasing costs.I have just checked out the .gov site and the UK Inflation Rate see below: Jan 12 3.6%Apr 12 3.5%Oct 12 2.2%Jan 13 2.7% Pray tell, where is there a rise of 3.2%... Would O2 care to...

Resolved! Switching from a 'pay monthly' to a 'pay as you go go go'

I would like to switch from my 'pay monthly' contract to a 'pay as you go go go' service. I'm not having any luck calling the 202 number to speak to an 02 representative (3 try's totalling 30 minutes plus waiting on the line) and was wondering if som...

Resolved! Refund on deposit for iphone 5

Hi, I payed a 300 pound deposit on my iphone and it has just been refunded to me but i know have a balance of £300 on my o2 app...Could i get this back in my bank? or not? thanks

Resolved! How do I close my account

Hi guys. Quick question - does anybody know how to close an account? My current contract ends on 02nd february and I am going to switch networks as 02 could not match the deal I was getting elsewere. I want to close my account and ensure I do not get...

Resolved! Paid the bill twice

Hi, I am on o2 pay monthly plan. I recently wanted my o2 bill cleared so i paid o2 via my debit card before the date of direct debit. Now i have got my bank statement showing two transactions for o2 for same month. Can anyone help me what to do next ...

Resolved! Sim Card - BB to Lumia

I am moving from a Blackberry to a Nokia Lumia 800, the sim card I have is a normal sizes one. But with the Lumia it will be a Micro Sim Card.How can I get a Micro Sim?I am on Pay and Go and want to keep my number.Many thanks.

Resolved! Giving my I phone to my son - best way to do it

My I phone is not in contract, it's pay monthly. My son uses it and I pay the bill. He is going to Spain at start of feb and I want to give him the phone but stop myself getting the bills. Also I don't want him to be picking up huge bills. What's the...

Resolved! Contract to Simplicity Sim Only

Very happy with Sony xperia arc for almost 2 years Can I order the Simplicity sim only,then activate it when my upgrade is available from 25th March? I don't want to pay the remainder of the contract + simplicity tariff for 2 months Do I just have to...

Resolved! iPhone Tariffs

I've been a customer of O2 / BT Cellnet Pay Monthly for over ten years and always take out 12 month contracts. During my last contract they didn't offer 12 month options, so I reluctantly took out an 18 month contract, which I hated, I felt 'bound' f...

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