Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
The online verification tool seems to be broken, it keeps returning me with this error message "We are unable to process your request at the moment, please try again later, alternatively dial the Shortcode 61018, or go to any O2 store". I don't have ...
Hi. I have a single MyO2 account which hosts two Pay Monthly phone accounts. When I log into MyO2, I can see and manager both phone numbers. I have now just bought a Pay & Go SIM for my son and would like to add this phone number to my MyO2 account. ...
Hello all, Many apologies if this has been discussed elsewhere but I have had a quick gander and can't find anything. Anyways, I completed an internet order for a new Pay Monthly phone earlier today and now I don't think it's for me. Can I cancel it ...
I pay monthly, when I sign in and choose "contact us" there is an option to change tariff, which coincidentally it exactly what I want to do, hence why I clicked on it. when you click on it it asks me to log in again and no where is any option what s...
I've noticed due to the new layout I can no longer send emails to o2 with enquiries. I called them up to ask about it and each person I spoke to shrugged their shoulders and said they dont know where its gone. If O2 have decided to pull the plug on r...
I have a similar problem. I have a HTC One S which I am very happy with on contract until mid 2014. Call quality/reliability has never been great from my home address but recently its deteriorated to an unacceptable level - to say it is abysmal is an...
I am currently on a 1 month rolling Simplicity contract which I have been on since March 2012 and never been late with a payment. I recently applied to upgrade to a long term contract which is still 'In progress' and I'm worried that as I'm not on th...
i was told when i went on to contract i could upgrade my hand set in 3 months that was may 2012 i still can not upgrade or get in touch with o2? i am not happy with this service but do not know what to do about it?
Over the past few weeks i have encountered problems getting into My o2 on my android phone -- message i get is -- sorry we are having some problmes please try again later or contact customer services to report the issue.--- i would be contacting cust...
Hi, I have insureance on my iPhone which I pay with my contract each month, and recently dropped my phone and it will no longer charge. How do I go about getting this looked into and replaced under the insurance? Many Thanks, Ian
