Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! topped up my phone for o2 go go go but iv not got my free texts or mins and being charged

iv topped my phone up with £20 for my tarrif o2 go go go and im still being charged for making calls and texts?

Resolved! Basic Tariff

I need to change my Pay as you Go Go to a basic Tariff as the phone is for emergency use only, and does not require topping up on a monthly basis. It seems thst the basic tariff is by 'invitation only'. Any thoughts?

Resolved! BT Wifi/Openzone - PAYG INTERNET BOLT ON

I have a PAYG sim with O2 and would like to purchase the 500mb internet bolt on. This includes a BT Openzone unlimited access. Does this mean that I could access BT Openzone, or as they are called BT WIFI, also from my PC from any BT Wifi connection?

Resolved! Cancel sim and number

Hi there I no longer use my old phone or its old number.Can anyone please help me on cancelling my o2 sim, the number and my o2 online account. Thank you

Resolved! pay monthly/contract/cancellation/new iphone/two contracts

Okay, so I went to carphone warehouse to get the iPhone 5. I got the contract everything signed but there was one problem. My number couldn't be transferred that day coz it was sunday and o2 team doesn't work on sundays-so they said to go the next da...

Resolved! Upgrade Query

Hi, there has been some issues with my bills that have now been resolved. I am coming to the end of my contract in 1 month. Once I have cleared the outstanding balance, will I then be able to upgrade as normal? Regards

Resolved! Sign in prob

I just upgrade MY O2 in my Iphone then I have entered my user I'd and password but its not sign inSo what can I do?

My O2 Recent Charges...

Is there a problem with the My O2 updating at the moment? When I look at "Recent charges > What I've Used > text messages" it has not updated for about 3 days, usually it updates within 12 hours.

Resolved! No Internet?

Hi I recently bought a new phone on payg, I changed the tariff to text and web and topped up my credit. A text came through saying my texts/Internet were ready to use, but I cannot connect to any Internet except local wifi?Do I have to change anythin...

Resolved! Broken sim port 02 mycare

Hi all I recently damaged my sim tray holder on my bb torch 9800 I've been a loyal O2 customer for 12 years so I had no hesitation in ringing 02 and was giving a Job ref number and sent my phone of recorded delivery (£6:35) assuming all would be fine...

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