Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Tablet Sim Question

Hi, new customer to O2 and new tablet owner. I've got my sim in (o2 P&G Tablet 3G Sim), and can recieve messages to this number, but cannot send. I have set up the 3g data as instructed via the sim instructions but this has not helped. In addition I ...

Resolved! Where has the Data Gone?

Have put up with slow data for years, but somehow it has managed to get worse. On 2G I cannot even open a simple text webpage. Customer support has been non existent - done the usual SIM clean. This is in the North - Keswick ( Edge apparently but sti...

Resolved! cancel contract

I want to cancel my contract as they are putting the price up can i do it online

Resolved! Balance Disappearing

This has been mentioned before on the forum but can't see anything that answers it for me. Yesterday morning I topped up my LG phone by £10 - giving me just over £11 balance. I did not use the phone all day - no texts, no calls. I accidentially left ...

Resolved! Contract running out

This is probably a stupid question but as i've never had a contract sim before i'm unsure, my current contract runs out on the 1st of july and i was wondering does it stop automatically or do i have to go in person to the o2 shop and let them know i ...

Resolved! Number Lost

Hello, I recently got an iphone on contract but changed my mind a few days later when I found I could save over £300 over the 24 months by buying the phone outright and staying Prepay. I had ported my Original Number over to this contract and when I ...

Resolved! Cancelling O2 pay monthly contract

I would like to know if there is a fee to cancel whilst in contract.There's far better offers than I currently have e.g. TalkTalk mobile. £5/£10 per month and amazing free handsets.Ta!

Account Password - Unknown

I've just upgraded to a new phone yesterday and it came with phone insurance which I really want to get rid of.So, I rand customer services to say that I wanted to get rid of the phone insurance and they asked me for my user name and password.I have ...

Resolved! Nokia 100 for monthly contract - not possible with o2?

I'm a pay monthly customer with an ancient Nokia that is starting to pack up on me. I'm not due an upgrade and as I only use my mobile for phones and texts I just want a simple and cheap replacement. The Nokia 100 looked perfect, but when I went to m...

Resolved! No signal on new iPhone 5

Upgraded my pay monthly phone and I received my new phone today, old one was a blackberry so had to swap sim, which appeared to work fine. Did that about 10am this morning, and by noon my old phone lost its signal and new phone shows O2, but no bars ...

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