Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Help with data please??!!

I have had my current iPhone 4s on an O2 Unlimited+ 24 months contract since April 2012. Previously, I have only ever had a maximum of 750MB data allowance per month and never had any issues with running out or going over. On this contract, my data a...

Resolved! DECLINED BY 02

Has anybody been declined by o2 even though they thought their credit score was great?Any problems finding out why you have been declined? I would like to hear peoples thoughts on this

Resolved! Monthly Bill Payments

Does anyone know how to go about changing your payment day for monthly bill? Many thanks.

Resolved! losing signal

for a couple weeks ,everytime i make a call it either crackles or keeps cutting off, have even replaced one phone due to it, even happens on new phone...checked website no problems in my area, used to have graet signall, its driving me mad.....

Resolved! Almost no signal for well over two weeks in IG7 - What is happening?

For a number of weeks there has been virtually no signal here. I checked the service status two weeks ago and got the message below. Tried again today and got the same message. Can someone from O2 PLEASE provide an update? What has happened and when ...

Re working out how not to be ripped off

I only use my phone very little but my cars inormataion system runs Apple I bought phone Iphone5 so that I could drive safely hands-free (as I'm disabled) and I have only ever used pay as you go, and yes you have to pay up front but atleast you avoid...

Resolved! cancelling a contract

Hi,I currently have 2 contracts with 02 one blackberry and 1 iphone, when I purchased the iphone contract in store, the store told me I could lower the blackberry contract online, so the next day I messaged them and they said I couldnt lower it and h...

Resolved! Buisness to Standard

Hi all. Was just wondering if it's possible to switch from buisness to standard contract 6 months in. Thanks. Steve.

Resolved! Proof of identity

Been on O2 for almost 10 years at the same address using the same bank account, I applied for a new phone/contract and failed the credit check. I emailed the address provided and was told it was a typo and to apply again, which I did and it refused a...

Resolved! No signal

On sunday 21st April my phone stopped recieving signal, i went on status checker and it said a mast was down, i waited till wed to call up O2 and was told as normal that it must be my phone and i need to do all the checks, have a new sim etc, its not...

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