Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay & Go Go Go Top Up

I have choosen Pay and go go go monthly package. I want to know do I have to top up every single month and can I top up a lump sum so that I know I have money in my balance for taking out every month.

Resolved! Simply cant speak to anyone!!

Anyone got any tips for me, for the last 2 weeks been trying to speak with an 02 operative and am always being on hold for an hour then having to give up, not only that but the Chat never seems to be working either.... Very frustrating!

Resolved! O2 Travel

Hello everyone, I know this must sound like a few stupid questions all rolled into one BUT, with O2 travel does it cost 50p a minute to ring the UK from the EU, or is that just an overall network charge. I am on contract with unlimited texts and 600 ...

Resolved! Fault with site. Wont let me pay my bill.

Everytime I click on to 'My O2' then 'View/Pay Bill' this message keeps coming up: My O2 section of the o2.co.uk site is not accessibleWe're sorry, and application error has occured. Please try again later. This is the first time I have used a pay mo...

Resolved! replacement contract sim will not activate

i got a replacement contract ssim yesterday and it doesnt seem to work iv tried doing that sim swap and still no joy any ideas people

Resolved! I HAVE BEEN RIPPED OFF ON PAY & GO

I recently went abroad and a friend called me from the UK on my O2 to O2 mobile. I was charged £6.06 by O2 for RECEIVING the call. On querying this I am told I made the calls BUT I ONLY RECEIVED the calls & they charge me for this. I asked for the te...

Resolved! Splitting a payment across two months

Hi, Hope someone can help and my apologies in advance if this has already been covered... I requested that my monthly payment from last month be split into two due to the fact that it was quite a hefty bill. I spoke with O2 and they told me that this...

Resolved! Linked Account

I'm Having problem viewing my linked account.When i try to access it i get "My O2 section of the o2.co.uk site is not accessibleWe're sorry, an application error has occurred. Please try again later" This has been going for almost 2 weeks now. Can an...

PAC code for wrong Mobile Number?

Im gonna switch networks at the end of my contract in July and wanted my PAC Code. I have just talked with someone on the live chat and got it but looking at it i think they have made a mistake. They gave me the "TEL****** for 07*********" but that m...

Resolved! O2 30% Friends & Family Discount

Do any guru's know if I can get my discount on a retentions deal or is it either or?Also, I take it with the refresh plan the 30% would be off the tariff price only, whereas on a normal plan it would be 30% off everything?Thanks

O2

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