Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Additional Contract on O2 with Friends and Family

Hi, I currently have a 24month contract on O2 with the 30% friends and family discount. I would like to take out an additional 24 month contract for my other half, would or could the 30% friends and family discount apply to the additional contract? t...

Feel like screaming ! Postcode software needs updating !

I have tried all morning to order a new phone for hubby for christmas, I can't order the item as my postcode is invalid (we're on a new build estate) - I have spent ages on chat with poor Barnaby from I can only guess Timbukto - as I am constantly be...

Resolved! mms neither sending or receiving

I'm new to 02 and have followed the instructions andEmailed for link to download settings to get mms active this appears not to work. Ive got a nokia lumia 900, please help .

Resolved! Charges for 0844 O2 related numbers

I got a text from O2 stating i need to phone 0844 809 0202 to pay a late payment.I used my mobile to phone but mu husband tells me that would have cost a lot of dosh.Is he correct? I am on pay monthly with 01,02 and 03 landlines and mobiles as free c...

Resolved! Charged twice for bill this month

Hi, I paid this months bill manually when my money got cleared in my account on Saturday 17th Nov, it looks like I have been charged twice though, I'm guessing the DD for my phone went through anyway (maybe I paid too close to the DD going through)? ...

Voicemail is off but still receiving empty nuisance messages

About 3 months ago I started receiving texts informing me I had voicemail but each time I ring 901 I hear what sounds like the last half of a word and then recorded voice saying "If this is you, press 1 etc, if this is not you press 3 etc. This can h...

Selling of customers Data.

Hi all,I switched from PAYG to pay monthly due to it being slightly cheaper. But I am utterly astounded how quick O2 are in selling your details, as no sooner than I had my phone all set up and fiddling around with the settings trying to get to grips...

Resolved! Why say I get my credit I don't use back, when I don't?

When I signed up for pay monthly they said if I didn't use my free texts or calls they would be added on with my next months allowance, why hasn't this happened? It's been 5 months now.

Resolved! Bought new Lumia 800 but given wrong sim card!!

Hello. I bought a new payg Nokia Lumia 800 & sim card 2 day's ago from an O2 shop. However, when I was setting it up, I realized the sim card given to me was for an iphone! Can I just go back to the shop for a replacement? I have already opened the s...

Resolved! iphone 5 vs samsung galaxy s3?

which one is better what do you perfer?

O2

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