Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Closing Account

Hi, I would like to terminate my monthly tariff and close my account altogether. What number should I call if I have already left the UK? Thank you. Best,Gavin

Resolved! attachments

Hi please can anyone help.When i go to o2 website to view a multi media message it says i have an attachment.Does this mean a pic,cos can't find anything.Very many thanks

Sim Swap Glitch

I recently did a sim swap as my new phone takes a micro sim. There was no problem with the actual swap and I can use my phone ok, however, when I go into its settings my phone still shows the original number which the micro sim was associated with. I...

Pay & Go Go Go Top up problems

Hi all,Sorry if the answer to my problem is obvious, I am quite new to O2. I seem to be having issues with the pay & go go go top up. I have now (mistakenly) topped up my phone twice at the same time (2 x £10) according to my O2 account history, on 6...

Resolved! contract ending

My contract ends on Feb 13th but I have ordered a new phone from o2 which was not available on up grade. Will my old contract finish on the 13th of Feb or do I have to contact someone.

Resolved! Can't read my bill online

Hi, can someone please tell me how long it takes before I can access my bill?I have purchased a 24 month contract on sun 13/01/2013 but have no access to my bill and bolton page can anyone shed some light. There was one other thing that was strange o...

Resolved! Please Help!!!

I want aew tariff but it says it wil only start 17 December 2032. How do I change this and does it even matter?

Resolved! Abroad for 3 months - How do I minimise my bill?

Hi, I'm going to be spending 3 months in the USA. At the moment, I have an iPhone 4S and I'm paying £31.00 a month + £6.00 for the 'All Rounder' bolt on for iPhone. The only feature of my iPhone that I would like to use for these 3 months is the wifi...

Resolved! Sending SMS and getting charged for MMS

HiHas anybody else had the problem of being charged for MMS messages when sending an SMS? Recently had my phone bill and sent a 'Happy xmas' and 'Happy new year' message as a group message on my Iphone 5 but i have been charged 21p for each message! ...

Resolved! Re: Unreliable signal

My signal keeps going when I am on the phone to someone.I am a pay as you go customer. Twice it has cut my calls out today due to no signal.

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