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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 refused to sell me a preloaded sim card

I live in Canada and travel each year in the UK for up to a month. Two years ago I got an iPhone sim card from O2--pay as you go. It was perfect.Last year I also got an iPad data sim. Worked like a dream.This year I tried to get TWO iPad sim cards (i...

Resolved! Locked Phone

A few weeks ago O2 transferred my personal number from a Nokia 6230i to a Nokia Lumia Smart 'phone. The transfer was fine and virtually instantaneous.It was my intention to use the 'old' phone in Ireland where I visit on a regular basis. However, O2 ...

Resolved! No connection to network abroad

hi, have just got back from tunisia, and for the 2 weeks i was there i couldn't connect to any of the available networks. this is the first time i've had this problem, usually i get connected automatically, and can choose between at least 3 networks....

Resolved! Contract

Just curious as to what happens when your 12/24 month contract is up! Do you have to cancel your contract or does it automatically finish once that time is up?If you dont cancel it yourself do O2 continue to charge you? Apologies if this is a stupid ...

Resolved! sim swap - now neither work

I've been given an iPhone 4 to use as o2 refuse to repair my htc for less that £300(!) and was given a microsim by an o2 shop. i was told in 24 hours by number will be transferred and in less than 10 minutes my original sim stopped working... it has ...

o2 mucked up

Thanks a lot I have nearly £10 on my phone and you have gave it away to someone else. O2 must be extra careful when replacing sim cards. Great. I am really annoyed with your services. I hope I have a great deal when I complain big time in the shop.

Resolved! Sick of text messages from O2

Hi, how the heck do I get O2 to stop sending me several texts a day with 'information' I don't give a stuff about? I already phoned the number to specify I don't want to subscribe to any marketing information, I texted STOP to 81145 and 20502.For exa...

new phone as a present - sim swop - same number

Hi, Want to buy a new phone for my mum-in-law, want to keep her phone number. Having problem getting her original SSN. Also the new phone takes a micro Sim. How can I get a micro Sim with her number on it? Oh she is on PAYG.:smileyhappy:

Resolved! SPAM TEXT AND CALLS

More info (Highlight to read) ANYONE GETTING LOADS OF CALLS AND TEXT FROM UNSOLICITED NUMBERS? Most are about PPI/Loans/pension. Informed O2 customer services and sent back STOP/END. Feel like saying fudge off but still they come. Business phone so n...

Resolved! Pay & Go Go Go Top Up

I have choosen Pay and go go go monthly package. I want to know do I have to top up every single month and can I top up a lump sum so that I know I have money in my balance for taking out every month.

O2

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