Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Mis-sold 24 month contract with promise of free upgrade after 12 months on return of phone

Hi all, just wondering if anyone else has suffered the same trouble as myself? I got a Galaxy S2 on a 24 month contract in august 2011. I mentioned I only wanted a 12 month contract as I like to upgrade my phone more frequently but the salesman advis...

Resolved! Why bother putting additional information on a repair - THE REPAIR TEAM IGNORE IT!!!!

I have been having some issues on my GS2 with it freezing for 15 seconds and coming up with a "MAPSamsungServices" unexpectedly close. I took it to a Samsung approved repairer and they reflashed it. Still didn't fix the problem. So, I took it to my l...

Resolved! lowering tariff

I've been thinking about lowering my tariff costs from my current costs. Would I have to pay my bill first before asking customer services about a lower tariff?

Resolved! Move To Pay Monthly Problem

Hi Hoping for a bit of help. I used the move to pay to monthly deal that O2 have to get a £24 contact for £11 per month. I fill out all the info, swapped my number and everything, but i'm not getting the discount. It's been 3 months now. How can i co...

Resolved! Sim Number not on my new sim

I have just got a new pay monthly phone and need to transfer my number but I need the sim number from my new sim card that begins with 89441100 but there isn't one there. Where can I find it?

Resolved! ending contract

if i tell o2 that i want to end my contract and and change network will they offer you any deals to stay? im aware that ill have to pay cancellation fee

Resolved! Credit disappearing from Pay and Go balance while roaming in the EU ?

Having tried unsuccessfully to get to the bottom of this with O2 chat online, I thought I'd try the forum, so here goes:I am on O2 Pay and Go with a Samsung Galaxy Note. I have just returned from a holiday in the EU. I travelled to France, Spain and ...

Sending Photos in texts

I have a new Galaxy Y. When sending photos in messages they either don't send, or go as media messages. help please.!! Any picture I recieve also comes as a media message. thanks

Resolved! Bolt on added without my knowledge

I just upgraded yesterday. I was on £10.50 per month contract. I chose a phone, a simple one, nothing to complicated, I could have bought it for just over £100.00. I was told my new contract with this phone would be £13.50 per month, I accepted. It w...

Resolved! O2 live help transcript

Does anyone know how long it takes to get a copy of this. I just spoke to o2 live chat about the replacement and return of a faulty phone, guy said i would recieve an email of details but nothings came through as yet and i presumed it would be instan...

O2

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