Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How to order replacement SIM

Hello. I lost my SIM card... How can a make order for a replacement SIM?

Poor to no coverage in S75

My parents live in South Yorksire, postal code area S75. My mother's phone is on O2 and she rarely gets a signal.Every time I go there, I get no signal (as in my iPhone's screen says "No Signal").Everytime my wife (also on O2) goes there she gets no ...

Resolved! MMS messages not included in "Unlimited" allowance?

I upgraded from a Simplicity Sim only contract a couple of months ago as I was regularly going over my call limit and was offered a newer £20 a month contract which came with "unlimited calls and unlimited texts"... naturally I nearly bit their arm o...

Resolved! porting number from payg to contract

Hoping you can give me some advice. I have a payg, on O2. My mum has just given me a contract o2 phone, in her name that I am going to use. I want to port my PAYG number to the contract phone, how do I do this, and can I do it, or does my mum have to...

Resolved! pay monthly extras

why am i charged for unsolicited premium texts i cant stop them coming yet i just found out i am charged for them even though i delete straight away

Resolved! Just a question, text related

This may not be a big issue or anything, but basically, whenever I send a text, of course when you hit the send button, you wait for it to send and it says sending...and then once it's sent it just shows the date and time of when you had sent it. But...

Resolved! SIM Swap

I upgraded my phone the other day from the HTC WP7 to Samsung Galaxy S3. I collected my phone yesterday and I didn't realise this thing with the Micro SIM. So I went to the swapmysim site, put in my phone number, got the code, put the code in but it ...

Resolved! iphone 4S stock situation?

Have ordereed an upgrade to iphone 4S and expected to have a confirmed delivery date today but O2 say it is out of stock and cannot tell when it will be back in stock because of access to carphone warehouse systems. Anybody getting similar feedback? ...

Resolved! Text Messages occasionally failing in Nottingham NG8

I'm in Nottingham NG8 and over the last three days sending text messages has occasionally failed. Just had two fail now. Yesterday I had to try over 10 times over 30mins to get one message to send ok. I have full signal. I've checked the O2 Live stat...

Resolved! What happened to old fashioned Pay & Go

All the Pay & Go tarrifs seem to invlove you having to pay so much a month. I'm going travelling abroad and I just want to add say £10 and know that I can recieve a call if someone contacts me on my UK number. What are my options?

O2

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