Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Has my bill been paid

Hi there can you tell me if my latest bill been paid.As at this moment in time,i cannot not send any texts message's, and also cannot make any calls.

Resolved! Not renewing on renewal date

Hi there, Just wanted to know, how do I let O2 know, that I don't want to renew on my renewal date? I want to explore other options, but I can't seem to find the right place. Thanks.

Resolved! Putting Account Into Credit

Hi guys, Seeing as O2 don't seem to want customers to email them questions direct (nice customer service by the way!) I was hoping someone in here might be able to answer a question. I currently pay my contract monthly by direct debit but I was wonde...

Resolved! Urgent help needed regarding my contract

Hey guys, First off, I just want to say I have been with o2 since i got my first phone, and have never had any problems with them. However, I have been informed today by my employer that my job is under threat due to "hard financial times". this is a...

Resolved! 4G activation delayed

Signed up for 4G tarrif this morning and as of now am awating for it to be activated . My order status is still showing as "In Progress". Call O2 after 30 minutes some one picks up and tell me that it will be upto 24 hours before 4G is activated. Thi...

Resolved! Network issues in G51 area glasgow

Hi All, Just wondering if anyone else is having voice issues within the G51 area of glasgow? Phone calls sound very bad and have lots of drop outs, my friend has the same issues but when outside the G51 area this issue goes away! Data and text messag...

Resolved! Price matching

I've been a loyal customer of O2 for about 15 years and wanted to upgrade my phone/tariff.Love the Galaxy S4 and saw that O2 are pushing a £37 a month contract.I looked around the relevant websites and found that Vodafone are pushing a similar deal b...

Resolved! Can't view data allowance on my o2 from mobile

Does anyone know why I can't view my data allowance from myO2 on my mobile? I can see my allowance for minutes and texts but it says there has been an error retrieving my data allowance. The other annoying thing about myO2 from my mobile is that it w...

Resolved! THE O2 WEBSITE DOES NOT WORK!!!!!!!

This is absolutely doing my head in -if you want to add the International Favourites bolt on,the website happily takes your money, then when you try and put the numbers init LOOPS... sending code after code.. reading back other entries, this has been...

Resolved! Been told i cant reduce my contract

Hello, im on a galaxy s3 which i got on 2nd sept last yr, when i bought it i was told that after 12months i can drop my tarrif down 1 level, but when i spoke to some one to day they said no i have to wait the full 2 years. Is this the same for anyone...

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