Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Lost iphone/replacement question

HelloIm on a pay monthly package lasting 2 years with an iphone 4. I lost my phone a couple of weeks ago and have cancelled the SIM etc etc. Ive got another 8 months left of my contract until Im due an upgrade. However, I live in China and am going t...

Resolved! o2 rewards

i claimed my rewards of £11 for extra credit does that not pay for my pay and go go go which has ran out and i cant top up till tuesday or is it just extra credit plus i owe o2 a pound as i borrowed it

Resolved! Voice mail not recieved

Somebody said that they rang between 2am and 4am on Sunday 18th August. There was no voicemail and no missed call off this person. Could this have not come through due to a fault on the o2 network? And is there some other way of checking that they di...

Resolved! No Network coverage

I have no O2 network coverage to my phone for more than 2. Weeks. O2 check, says that everything is fine in our area...but it's NOT. Our whole community, of Eyemouth in Berwickshire has the same problem. We have all tried to contact someone from O2 w...

Resolved! O2 wont unlock my PAYG phone

Myself and my family have been with O2 for many years, I myself have been a loyal customer for over 6 years.I allowed my son to use a sim card that was on PAYG £7.50 a month for unlimited texts, I thought this was a brilliant deal. O2 however failed ...

Resolved! suddenly receiving masses of unsolicited phone calls

I've started recieving a lot of calls from numbers starting with "070 0510". I've not posted or shared my number anywhere so I don't know what is going on!

Resolved! O2 advised me to put a 4G sim into a non 4G handset!!

I've just spoken to O2 via 202 and explained that i cannot get 3G in my area still(they told me months ago that they were working on the masts and when the work is compleate that i will be able to get 3G in my area)They told me to nip into a O2 store...

Resolved! Charged twice.

Hi I think I may of been charged twice I paid off a bill via phone and got a ref number etc saying payment successful however follow evening I got a text saying bill over due WTF so I did it again and got a receipt number for this one checked my app ...

One-off Bolt On options no longer available

Hi, I have recently been needing to use my phone as a personal hotspot whilst waiting for my broadband to be connected and am plowing through data. I have bought a few 1GB one-off bolt ons this week and then the option to buy 1GB has now been removed...

Resolved! Refurbished Phone - Warranty?

Looking at buying a refurbished Nokia 520, which were only released this year and which come with a standard 2 year nokia warranty. On o2's website though it states they are only covered by a 3 month warranty. What I was wondeing, does the standard n...

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