Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111427 Views
  • 15 replies
  • 5 kudos

Early Termination Fee

Just for future reference, To cancel a contract early, Vodafone make you pay your total remaining monthly tariff less VAT and then give you a further discount of 25% if you take out another contract with them on a different handset.e.g. To make it si...

Anonymous by Not applicable
  • 7352 Views
  • 9 replies
  • 0 kudos

02 - included browsing with contracts? How much?

OK I am getting charged stupidly for just looking at a few news feeds and maybe look up football results once a day, so I was looking at the different tariffs O2 do - and exactly where does it say what the allowance for browsing is?? Sure you can see...

Anonymous by Not applicable
  • 925 Views
  • 10 replies
  • 0 kudos

Robbers

My contract was up in may, o2 continued to take payment (after 30 days notice). I rang customer services," sorry sir it is all sorted, problem between different departments."No problem in june "you owe us nothing sir". Well rid of that lot i thought,...

Anonymous by Not applicable
  • 529 Views
  • 4 replies
  • 0 kudos

do i need a pac code?

if i change from a o2 online contract to an o2 contract from a 3rd party (eg mobiles.co.uk) do i need a pac from o2 cs or will it just change over from one to the other

Anonymous by Not applicable
  • 568 Views
  • 4 replies
  • 0 kudos

12 Month Simplicity Query

Right before I contact CS and get various answers on different days! I thought I'd ask here first.So.....I'm currently on a 12 month Simplicity which expires Feb 2010, at the end of this time does my allowance revert to the normal £20 Simplicity (600...

Anonymous by Not applicable
  • 772 Views
  • 7 replies
  • 0 kudos

Family Bolt ON

Is anyone aware that if you take this bolt on and any number you try adding is a Carphone Warehouse O2 number you can not add it, this has resulted in numerous calls to O2.They have said that If I called the CPW they would transfer the O2 CPW contrac...

Anonymous by Not applicable
  • 580 Views
  • 4 replies
  • 0 kudos

Iphone 3G S ripoff

My contract expires tomorrow and I have had quite a few texts asking me to upgrade.I am waiting for the Nokia N97 to be released but the sales rep was really trying to push the 3GS to me. So I had a little play with one and I must admit, it was a nic...

Anonymous by Not applicable
  • 800 Views
  • 6 replies
  • 0 kudos

Changing a monthly contract.

My current 24mth o2 200 contract will run out March 2010. When recently browsing for a new phone I found a brilliant deal on a 3rd party site which included the o2 100 24mth (for selected handsets) and the new phone for reduced price.Would I have to ...

Anonymous by Not applicable
  • 1019 Views
  • 5 replies
  • 0 kudos

Hold Music

i think o2 need updastes then hold music to 1. lily allen - not fair 2. the saturdays - upmuch more not play o2 music all the time

Anonymous by Not applicable
  • 861 Views
  • 9 replies
  • 0 kudos