Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Need sim advice for elderly relative

Can anyone tell me what the best pay & go tariff for an elderly relative would be? No texts, no internet just calls, how often would a call need to be made to keep the sim active? she was on Vodafone but they cut her off even though she had over £15 ...

Resolved! Transfer from o2 to TalkMobile

Hi o2 Community!My contract with o2 (Pay Monthly) ends this October and I am going to terminate it. Also I have a different phone with TalkMobile where the contract ends next year. How do I go about transfering my o2 number to TM contract (in the mid...

Resolved! A flood of Nuisance Calls from random Non-UK numbers

Hello I've moved to O2 from TescoMobile on 12-Aug and ported my old number across (now completed sucessfully). Since moving to O2, I'm receiving dozens of nuisance calls from non-UK numbers every day and throughout the night. Usually, there is nobody...

Resolved! Upgrade issues

Just upgraded my phone online last night to what I thought was a good deal. Deal advertised/offered on official O2 site was iPhone 5 32GB on O2 refresh with upfront cost of £49.99 with unlimited calls, unlimited texts & 2GB of data for £37 a month. H...

o2 new sim activation

Do you have to top up to activate the simor can you use the www.o2.co.uk/activatemysimand can you change your tarrif as soon as the new sim arrives or do you need to top up first???x

Resolved! Upgrade concern

Upgraded my phone 2 weeks ago to a new tariff. Have been checking on MYO2 and it still has the old tariff info on. I figured it may wait until the end that billed month but this finished on 19th.I checked the new tariff and it has not switched to the...

Resolved! international calls and texts

Hi there, I have a 24 month pay monthly contract for £31 per month.What do you suggest is the cheapest way to call abroad (within the EU)?When I started my contract I was told that the cost of a phone call abroad was £0.50 for up to one hour.However ...

Resolved! How do I remove a phone from my account?

I am trying to remove a phone which is no longer used on my account and I am finding it impossible to actually ask the question apart from on this post. Any one got any idea? I wish O2 would ask me to do their online survey now beacause I would have ...

Resolved! Upgrade

Have been trying to get upgrade for the last month approx - all the time phones are busy and chat is also busy - get emails from customer service basically saying they are busy doing upgrades and just have to keep trying!!! Off to someone else who ca...

Resolved! Refund after double payment

Right guysI paid over the phone on my contract and didnt realise that theyre taking money off of me too (direct debit) It was meant to of been back in my bank by now, instead this has screwed me over and ive had to take out loans that shouldnt of eve...

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