Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switched Tariff Not Updating

I switched from pay as you go to rolling plan and O2 took my money. My tariff has not been changed on my account and I did not receive a confirmation email. My “renewal” date for my original pay as you go plan is tomorrow. Will they take my top-up ba...

Resolved! phone upgrade

i want to upgrade my phone and keep my current air time plan

Resolved! Bolton

How do I buy a zone 1 bolt on

Billing

I have an unknown item on my latest bill. A phone call I did not make to 52155 11182069MEXICO£3.00SUMMARYOutbound |15:12:29 |18s. (This is copied from my bill)

elee36079Personal info

My bill should off been paid on the 29 can I pay on the 5th please

Resolved! Scam or what.

Hi all, I am on Pay monthly came from VM to 02 my bill is £8.92,I have just got this Text message but not sure if it's a scam this is the message... "Hello. We're getting in touch to let you know that you're currently out of your minimum contract ter...

Resolved! Where my phone

Hello I sent my phone back to repair over four weeks ago and no up date , I call and web chat but nothing ? Have you lost my phone ? So just to let you know I have been without a working phone now for over 6 weeks ?

Checking my bill

I have an unknown cost on my bill . How do I speak to someone about it.

Resolved! Out of minimum contract term...

I have received a text from O2 saying my monthly SIM free bill is to rise by £10 (from £17-27). I am an ex Virgin mobile customer who was transferred to O2 a year ago. The text states that I am 'out of my minimum contract term excluding any discounts...

Contract

contract

O2

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