Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I ordered and paid for the iphone 15 pro

Eariler today i set up to pay for the iphone 15 pro on a monthly payment i had the contract via email and the money left my account but ive had no dispatch email no tracking number or order ref and when i log into my O2 the order isnt showing im very...

Legacy to 360 Sin disconnected and removed from myo2

I have a legacy phone that I’ve had for years. I recently went to use it and it shows sim registration failure and it has been removed from myo2. I’ve contacted customer services and been to an o2 shop but all they do is give me phone number 08082816...

Resolved! New upgrade

I have just upgraded my phone and they offered me a Samsung tablet in the offer the woman in the shop said it would be 3 pounds a month extra I have just had the contract emailed and it's 6.50

phone

i don't receive texts as my phone has been cut off

Resolved! Just joined O2, can't get another PAC code, help!

Hello, I'm having a bit of a nightmare time of it! I just joined O2 rolling plan this week from GiffGaff. I changed because I need a plan that includes roaming in Canada for visits I make occasionally and I mistakenly thought a travel add-on could be...

Resolved! Scammers ordered IPhone 15 on my account. Fraud squad said all resolved but O2 put £1099 on a:v

My account was scammed and they ordered an iPhone 15 max. Fraud squad looked into it and said now solved but £1099 bill is on my account now! I dare not use my phone as by the looks of it scammers getting into my calls to O2. O2 sent this phone to my...

Billing

Asking for security code but I don’t have access to the number

payment

march £22-99april £35-99may £25-00what was the £13-00difference for in april ???

Can't Activate Direct Debit for new sim card

I am trying to to purchase a sim card, which currently is on my basket and I've tried 2 different accounts and cards to cllose the purchase and seems like O2 is simply not approving any of cards. I've checked with both banks and both mentioned that i...

Resolved! Phone bill

I need to change my Direct Debit card

O2

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