Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229496 Views
  • 2 replies
  • 2 kudos

Resolved! Bill not paid

It states I’ve paid my bill but I havent

Dazeee by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

New phone has been disconnected.

I already have a phone on contract, which is my phone. I bought my daughter a new phone this week, received it and activated it. She wanted to keep her old number which was an o2 pay as you go number, got intouch with o2 they said they’ll switch it. ...

Denise76 by Level 1: Joiner
  • 308 Views
  • 1 replies
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Resolved! Price Increases - Device plan?

I have just got an email from O2 telling me that my device plan (no idea what one) is going up?! How is that possible? It should just be the airtime plan. Is this just an error maybe? Hello SeanFrom April 2024 the monthly price of your device plan (t...

Nagasaki by Level 1: Joiner
  • 993 Views
  • 3 replies
  • 0 kudos

Resolved! What is this on my Phone bill? Apple MKB6XKLLVG

I have debits on my phone bill to iTunes with the code Apple MKB6XKLLVG - I don't own an Apple phone, any ideas what this could be? It totals £30!!

Jen75 by Level 1: Joiner
  • 402 Views
  • 1 replies
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Change Direct Debit date

HI Id like to change my DD payment date to 18th / 19th or 20th of the month please. Kind regards Charlotte Wright (REMOVED)

CharlieW by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Galaxy s24 ultra delivery times

I ordered the s24 ultra 512gb last week, which said next day delivery. Once I had actually ordered this, I was informed that it would be up to 2 weeks now. I went into the o2 shop, to ask why this was taking so long and they explained that there are ...

Bigdan007 by Level 1: Joiner
  • 1175 Views
  • 7 replies
  • 0 kudos

Resolved! Cannot receive calls or texts

Hello I moved from EE to o2 on 29/1/2023 and the sim is activated on the same old number on since the new o2 sim is activated i can make calls and access internet i can also send text messages but cannot receive any calls or texts or otp's. since tha...

Sanmala by Level 1: Joiner
  • 737 Views
  • 4 replies
  • 0 kudos

Hi

hi. Am osvaldas . What happened with my number? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Osvaldas by Level 1: Joiner
  • 225 Views
  • 1 replies
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Billing

My bills are fluctuating and recently getting really high in price?

Miranda4 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

VAT invoice

You told me you would provide my bills with aVAT invoice but you still haven't done this. Please do this now.

DJE by Level 1: Joiner
  • 428 Views
  • 3 replies
  • 0 kudos