Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! text and web tariff....upgrade

Hi, I upgraded my handset a few weeks ago and purchased the £10 airtime (since been told this wasnt needed..ggrrrr) which the man in the shop told me must be purchased, he then put the top-up on the new sim so I had to get it transfered to my old sim...

Resolved! Has 3G been turned off?

Topic. Tried to get the Internet set up on my old Galaxy S2 by O2 staff yesterday in the shop at Meadowhall, they said there has been network problems with 3G so my Internet may not work. Eh? Has 3G now been turned off in favour of 4G?

Resolved! Official Statement from O2 Status Page - Network Issue 03/10/2013

04/10/13 09:00hrsOn Thursday 3rd October, around 1% of O2 customers experienced some difficulty making and receiving calls and texts, or using data. This was the result of unexpected congestion caused during routine upgrade work on our 2G and 3G netw...

4G setup

I am trying to setup 4g on my iPhone 5s everytime I try the code sent to mobile it says I have a 16gb gold (I have a 64gb Silver), it says oops and whatever i try it will not work. Any suggestions/

October 3rd network problems

Hi everyone. Now yesterday's network problems were caused by O2 ungrading there 2g and 3G networks according to there live report. Now in 18 months there have been 3 major network problems. Also who organised the works obviously didn't do the due dil...

Resolved! incoming messages and call log

Are 02 able to give me an itemised listing of all calls and messages sent to my phone as well as those sent from my phone?

Resolved! Can an account be changed to an adult son or daughter's name?

I have four O2 accounts in my name for myself, my wife, our 20 year old son and our daughter who will be 19 later this month. Both kids are now working so rather than them pay us board we have agreed that they will be responsible for their own bills ...

Resolved! Can't recieve text messages

Yesterday at around 11 am my data went down. I recently realised that I also couldn't recieve texts. This morning I woke up and my data was working again but I still can't receieve texts. On the 02 status website it says the intermittent problems hav...

Resolved! how to add a pay as you go number

Hi, very frustrated with O2 on not allowing me to add my pay as you go number to my on line account, all I am told that it is not possible with no reason when asked, does any body know how or the reason!. It's a number 02 !., any help appreciated, (e...

Resolved! Micro Sim ...

Hi ..I have a HTC Incredible S ... and want to use an iPhone 4 ... I look online to see i can order a micro sim to do this ... it says online that i will Also get an adaptor to change it back to standard size. I didnt get this adaptor but I want it ....

O2

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