Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! generic network failure

re HTC WildfireDespite two sessions with live chat and being e-mailed two lots of the same information which as been followed to the letter,number and dot. I still cannot send pictures as attachments to a text message. Every time I get the 'generic n...

Resolved! Automatic Top-ups stopped for no reason

I have been happily receiving automatic top-ups of £10 to my phone every time it got below £5.Suddenly that stopped.Went to store. They topped up phone with £10.Chatted on O2 site - they said top-up was ok try bank.Nothing wrong at bank.Set up new to...

Resolved! data protection breech

I have recently found out that my brother who has an account with o2 has been the victim of a dpa breech. Someone else (were assuming his ex girlfriend) has done not one but two upgrades on the account over the last couple of years. What I want to kn...

Resolved! Problem viewing bills

Hi, having trouble viewing my bill. From the My device page, I click on the View My Bill button, a new page opens and the following is displayed: DASH_ERR04: The account number in the target address is invalid.Same thing occurs when I click on "view ...

Resolved! Contacting 02

I can not contact 02 on any of there contact services and want to know if any one else has had this problem.

Alcatel dongle & Mac OSX 10.9

Hi there,Has anyone had any luck connecting the Alcatel One Touch dongle to a Mac with OSX 10.9 (Mavericks)? Alternatively, any ideas if/when this will ever be supported?Cheers,

Resolved! Changing tariff and keeping phone and number

Is this easy to do?I suppose when my contrcat is up I give a months notice and tell them which tariff I want to go on, is it as simple as that?

Resolved! Perhaps you should spend less time analysing our on line use for the security services

Try fixing your programmes,This service is appalling

Virtually no wifi connections outside!

Using my contract N920 I have found that there is virtually nowhere that I can access for free wifi when out in Glasgow. BT systems seem to have carved up the City Centre and O2 are the only major network NOT listed as a partner to access the systems...

Resolved! Two Contracts - Number Swap

Hi there,I currently have 2 pay monthly contracts about 6 months apart. My question is i wish to swap my numbers on the two contracts as one has a better data plan is this possible? Thanks in advance

O2

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