Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 221551 Views
  • 2 replies
  • 2 kudos

Resolved! Moving From Pay Monthly To Simplicity

Hello All, My pay monthly contract is about to come to it's 24 month end (thank God!!), and I wanted to just move to one of the Simplicity tariffs. My question is can I do this with just a call to customer services? Or do I have to start getting a ne...

Anonymous by Not applicable
  • 2039 Views
  • 8 replies
  • 0 kudos

Resolved! ONLINE V INSTORE

Can anyone help me and answer the following question?Why are online tarifs/phones and those offered instore so different in that there is much more choice online?The 2 are completely seperate operations yet are both selling o2 products on behalf of t...

Anonymous by Not applicable
  • 2412 Views
  • 4 replies
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Resolved! Pay as you go phone bill

Is there any way of receiving a phone bill..even though you're on a pay as you go tariff?

Anonymous by Not applicable
  • 1218 Views
  • 1 replies
  • 0 kudos

Resolved! high data usage overnight

I've just changed from 500mb of data to 100mb. My monthly usage is usually just below 100Mb. In the first week on new tariff I used nearly 100MB, and when I look at information about my actual data usage I see this is due to automatic downloads of (p...

Anonymous by Not applicable
  • 3858 Views
  • 25 replies
  • 0 kudos

Resolved! o2 webdaily

what does postpay mean - doI have to pay to use o2web when on simple payment plan?

Anonymous by Not applicable
  • 1103 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming charges without leaving the UK

I have not been out of the UK but have received a bill for £260 for use of roaming data. Apparently I have been connected to manx telecoms, I have a Sony Experta S, and my roaming data was switched off. When I phoned O2 they told me there was nothing...

Anonymous by Not applicable
  • 1213 Views
  • 2 replies
  • 0 kudos

Resolved! changing my tariff

HelloIf I change my tariff will this also change the lenght of my contract?

Anonymous by Not applicable
  • 2127 Views
  • 1 replies
  • 0 kudos

Resolved! Direct debit setup problem

i visited one of your stores today wanting to set up a direct debit contract instead of the simplicity contract i am currently on. however your address lookup you use from royal mail failed to find the address i provided, despite it showing up associ...

Anonymous by Not applicable
  • 1407 Views
  • 1 replies
  • 0 kudos

Resolved! 1 month early upgrade and O2 Open

I can upgrade my pay monthly phone. I would love the newXperia Z, but O2 want a bit of money upfront.Tescos are doing the phone for free on O2 with £32 monthly (600 mins, unlimited texts & 750MB- enough for me).If I bide my time and wait, then get th...

Topcat by Level 2: Apprentice
  • 2608 Views
  • 2 replies
  • 0 kudos

Resolved! switching to 02

Hi,i just purchased an o2 sim and have called up t mobile (my previous provider) to get my pac code and 02 have told me that my phone number should be changed over in the next 48hours my question is that if i top up now on my current o2 sim with this...

Anonymous by Not applicable
  • 1527 Views
  • 3 replies
  • 0 kudos