Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 122079 Views
  • 27 replies
  • 5 kudos

My pay and go sim

I am very happy with my O2 pay and go tarrif and bolt on. However,the sim is only accepted on my very old mobile, I have 2 newer mobiles but when I insert sim in either of these it says wrong sim inserted or please insert correct sim. How do I get th...

Anonymous by Not applicable
  • 1158 Views
  • 1 replies
  • 0 kudos

Resolved! Topped up wrong number

So I was topping up online, but being an idiot I topped up a wrong number. So now I've just topped up a random stranger's phone!! What do I do??

Anonymous by Not applicable
  • 4497 Views
  • 6 replies
  • 0 kudos

Resolved! Calls , internet issue in Brighton area

Hello, Since 15 of January, I can't make any phone calls or receiving. Texts are working sometimes. Mobile internet is not working at all. My phone is showing signal ok. Its not only my mobile, my wife has the same issues so as my friends who live in...

Screenshot_10.png
Anonymous by Not applicable
  • 4065 Views
  • 15 replies
  • 1 kudos

Resolved! My tariff

When does my contract expire

Anonymous by Not applicable
  • 1503 Views
  • 6 replies
  • 0 kudos

Resolved! Htc one contract deals & woes

Hi guys,I'm on abit if a mission and I hope can help.I'm looking to change phones, currently using a HTC HD2 and want to upgrade to the HTC One.Using comparison sites such as uswitch I've found reasonable deals such as £27--300mins, unlimited text, 5...

Anonymous by Not applicable
  • 1747 Views
  • 12 replies
  • 0 kudos

Resolved! Loyalty discount

I just took out a new 24 month contract and had to change tariff the loyalty discount I was getting on my old tariff has been added onto my bill with the new tariff instead of being taken off can anyone explain the reason for this? Please

Anonymous by Not applicable
  • 1937 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring number

HiI have had a o2 contract in my partners name for a few years due to credit rating issues have just started a O2 contract in my own name and was wondering if I can swap my number from the contract in her name to the contract in mine? If this makes a...

Anonymous by Not applicable
  • 795 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer from Business to Personal

Hi, Got a user who has left the company and wants to take the number with them. We have the transfer forms filled out and accept the costs that comes with it. The user has also set up a new account in store ready for the number to transfer over to. H...

Anonymous by Not applicable
  • 3706 Views
  • 11 replies
  • 0 kudos

Resolved! Your card number does not match the card type selected.

Tried to top up online but it keeps telling me Your card number does not match the card type selected.Rang customer support and he tells me he is unable to help me but I can top up by phone. Well thanks but I top up 3 mobiles from my account for the ...

Anonymous by Not applicable
  • 14747 Views
  • 5 replies
  • 0 kudos