Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Going back too my old tariff

Hi there a few months go i up my tariff too unilmited minutes texts and 5GB data for £33 a month but now i wish too go back too my old tariff which was for £28 a month with unilmited minutes texts an 1GB is this possible the reason i,m ask this is be...

Resolved! Automatic top up

I have been using my phone overseas and had £10 credit for international texts and it has automatically been debited as part of the £10 bundle which i dont want as it is useless overseas, can this be taken away and my credit be put back, you would th...

Resolved! USA signal?

Just arrived on holiday in Florida and my Galaxy S4 mini has not connected to a local network signal and the time/date have not auto updated, yet all other members of my party's have connection to T mobile. My wi-fi is working fine though. Any ideas?...

Resolved! international bolt on charging landline calls

Hi all,I'd like to understand why I am charged for international calls on landline where I have the option international favourites with 3000min on landline included....Thx

Resolved! Upgrade

Hi all just wanted to ask a quick question really. I'm due my eat upgrade next month and know what I want to take. However, when comparing with ccarphone warehouse, the same phone, on same tariff with O2 will cost me an upfront fee of £99 from O2 dir...

Is it possible to change my billing date?

Hi, I would like to change my billing date to the 1st, is this possible?

o2 customer services

I lost service at 14.30 todayO2 said it wasnt the network and after playing about with my settings they said my phone neefed to be repaired.My friends phones have lost network but o2 customer services wouldnt listen to me.I phoned them again at 19.00...

unauthorised charges

Cut a long story short, £6 was deducted from my PAYG credit for unknown/unrequested services, contacted O2 who refused to give any details other than saying it was some kind of download even though I've never used internet on my mobile I'm not even s...

Resolved! Music

What's best pay and go phone for around 100 quid . Need good apps and to be able to put music on it . Looking at Nokia windows or Xperia or htc thanks .

Resolved! Constant connection problems North London - not getting fixed, what are my options?

My partner has been having poor connection in our house for well over a month. About a month ago, I checked service status, said a mast was not working near us (N22). I assumed it was a known fault and would be repaired soon. Few days later same issu...

O2

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