Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 258715 Views
  • 2 replies
  • 2 kudos

Resolved! Activating new nano sim

Hello. Just got a NANO Sim from the O2 shop PAYG. can't figure out how to activate it. I don't have a number it want to use it in a separate phone (android phone) It's showing (emergency service only) Tried going to top up online and sending txt to 2...

ccoaton by Level 1: Joiner
  • 5305 Views
  • 19 replies
  • 0 kudos

Resolved! Unlocking a new handset from a recent upgrade

Hi My hubby is thinking of getting an upgrade early.But we want to know once we recive the Samsung S4 (thats the phone he wants) can O2 unlock it for free for us (he's on a monthly contract).Obviously we know we have to keep on paying for the total t...

Anonymous by Not applicable
  • 4663 Views
  • 16 replies
  • 0 kudos

Resolved! SMSs to Russia not being received?

I've tried messaging a friend in Russia in preparation for going over there in a couple of weeks but none of them are being received? She has messaged me on the same number and I can receive messages from her. Any thoughts as to what's going on?

aca95pks by Level 3: Thinker
  • 7948 Views
  • 55 replies
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customer sevices

what is customer services number for ringing o2 from non o2 mobile? I was a customer but moved to tesco mobile. i am now finding it impossible to contact o2 regarding my final bill.

Anonymous by Not applicable
  • 4302 Views
  • 18 replies
  • 0 kudos

Resolved! Changes to Data allowance policy

Hi all, Just a quick message to let you know that O2 have changed their policy when you use up your data allowance. Under the old system once you had used up your allowance, I believe your connection would be throttled to 15kbps. With effect from the...

Anonymous by Not applicable
  • 7404 Views
  • 54 replies
  • 0 kudos

Resolved! Veterans Discount card

Greetings.I have just opted to upgrade my phone and enter into a new 24 month contract am I entitled to a discount with my Defence Discount Service card ? Kind RegardsMike O'Hare

Anonymous by Not applicable
  • 2202 Views
  • 3 replies
  • 0 kudos

Resolved! Leaving O2

After asking an online person I was told I could give notice to close my account and transfer my number to someone else on the 5th October. I normally make my monthly payment on or about the 8th so will my last payment be taken on the October pay dat...

Anonymous by Not applicable
  • 2207 Views
  • 6 replies
  • 0 kudos

Resolved! Mobile Broadband

Hi all.I've just bought a mobile broadband dongle. When I turn on my PC the connection manager connects to the internet. I then get Adobe Reader opening and alerting me that it is unable to open the document.Does anyone have any idea what that is all...

Anonymous by Not applicable
  • 2619 Views
  • 12 replies
  • 0 kudos

Resolved! Leave

Which is best way to cancel and pay off phone plan . Is it online by phone or doing it in store thanks .

Anonymous by Not applicable
  • 5460 Views
  • 17 replies
  • 0 kudos