Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Iphone 6 text message

Hi. I preordered the iphone 6 plus last friday, and chose click and collect. Yesterday I recieved this text We're so excited about getting your iPhone 6 into your hands, we gave you the wrong Click and Collect date. Pop into the store you selected on...

Charger with upgrade

Hi How do I get a charger with my new upgrade please.

Resolved! Falsy sold a contract by o2 now have bad credit history

O2 are just scamming people to get them to take contracts then doing nothing to put the situation right

Resolved! Data usage

How can l stop my data being used so quickly. Is it because of emails as l don't down lad anything else

Resolved! Help please

Ok basically , I wanted to pay of my contract then cancel it.. I paid £325 rest of my air time bill did I pay for the right one? Cause it says " to upgrade your phone you must pay of the device plan " did I pay the wrong one?

Resolved! Ayia Napa - O2 Travel

Hi all, Can anyone confirm if Aiya Napa counts as north or south Cyprus for the purpose of O2 Travel/roaming. TVM!

Resolved! Edge network

Is there any way that O2 can disable my phone from using Edge if I request it for my mobile number. The signal in so bad where I work and typically switches between Edge and GPRS. Edge is about effective as using data with the phone in Airplane Mode!...

Resolved! 02 Travel - Ibiza

Quick question. Im off to ibiza in 2 weeks for the closing partys and would like to know if my minutes/texts and internet will be billed the same as in the uk

Resolved! My recent experience with O2 customer service

Hi, I recently had to send my phone, Sony Xperia E, away for repair twice with the same fault (phone resetting itself) which they failed to repair. As a result I was sent a new replacement phone and I was told by more than one O2 employee that it wou...

Resolved! Settings and costs for calls etc from Australia

I live in Sydney but visit UK each year, so I have a separate 'phone here in Oz (Nokia Lumia 800, UK model)with an O2 PAYG SIM card, that I want to keep active, ready for return visits to our daughter and family.I am unclear about the 'phone settings...

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