Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Please help, somehow I've used 16gb of my 20gb data allowance?!?!

Hello, I'm new here. I got a text from O2 an hour ago saying I've used 16 gb of my 20gb data allowance! I haven't done any excessive streaming, watched the odd YouTube video here and there and I only use spotify at the gym while on wifi. I have an iP...

Is there much point in the Big Talker Pay&Go sim?

The Big Talker sim gives you 3000 O2 to O2 texts+50MB data if you top up for £10/month and 3000 O2 to O2 minutes+3000 O2 to O2 texts+100MB data once you top up for £15/month. The International sim on Pay&Go gives you exactly the same txt/min/data all...

New mobile picked at last

Well thanks to all the great feed back from you peeps I finally picked my new upgrade and picked the galaxy note 3 the note 4 was outside my budget and listening to note 3 owners I can live without the fingerprint scanner and heart monitor the bonus ...

Resolved! How do I get my number and my daughters number on my o2 app

HI there, I used to have bother numbers on my old phone but since changing phone and tarriff I don't seem to be able to get both on my app. any suggestions please? Paul.

Resolved! Pay and Go receipt/invoice

Hi - is there any way to get a receipt/invoice online for P&G topups? Craig

Resolved! just had a text saying thanks for topping up when i haven't i now have £10 more credit

just had a text saying thanks for topping up when i haven't i now have £10 more credit

Resolved! Refresh - Will my number be kept by default?

Hi - this is quite a simple question really, but the answer is nowhere to be found! If I order a new phone as "o2 Refresh" I want to know if by default my number will remain the same. I've had the same number for a looooong time and don't want a new ...

Resolved! Cancel Contract Notice

My contract is up on 24th April. How much notice do o2 require and do they want it in writing??

Name change

I have requested to change my surname via the BusinessTOO@o2.com and i'm wondering how long does it take for an email to be picked up? Thanks

Resolved! Leaving o2

Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

O2

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