Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237796 Views
  • 2 replies
  • 2 kudos

Resolved! Being charged for calls not received or made outside EU

I have tried calling and live chat but there does not appear to be any customer service reps in your customer services. I have been charged £1.25 for a 1 second call for a number I do not recognise whilst on holiday in Turkey

Anonymous by Not applicable
  • 2421 Views
  • 12 replies
  • 0 kudos

Resolved! porting number

Hello everyone,I need to port my number from Orange/ee. Have my PAC code ready to go. I've never ported before and I was wondering how smooth the process is.I'm mainly worried about not having a number over weekend during the process. I will I have u...

Anonymous by Not applicable
  • 2592 Views
  • 10 replies
  • 0 kudos

Watchdog tonight

Are showing a piece on cancelling phone contracts when no signal is being received.

Beenherebefore by Level 32: Blockbuster         
  • 2270 Views
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Resolved! Upgrade Fees?

My contract is due for upgrade and have been inundated with calls from 3rd parties trying to get me to upgrade with them.I checked with 02 and apparently I have already selecting the no marketing option, but somehow the calls are still coming.I did i...

Anonymous by Not applicable
  • 1939 Views
  • 5 replies
  • 0 kudos

Resolved! Data Connection Not Picking Back Up

Hi, Brand new to o2 this week. Got an LG G3 with Unlim,Unlim, 5GB 4G Noticed twice now that If I go to an area where I totally loose signal and then drive to a place where I start getting a signal back my data connection never automatically comes bac...

Anonymous by Not applicable
  • 1838 Views
  • 5 replies
  • 0 kudos

http://www.o2.co.uk/contactus

Has anyone ever gone to http://www.o2.co.uk/contactus and logged in and not got "Give us a moment"... I was expecting a chat box to customer services like BT and nPower have?

o2 give us a moment.png
Anonymous by Not applicable
  • 2698 Views
  • 7 replies
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Used all my data this month!

Since I came back to O2 from Vodafone, and started using an iPhone 5S, I have regularly only used about 50 to 60% of my data allowance of 2gb every month.... This month I had used it all way too early and then today the 500mb bolt-on had been eaten u...

Anonymous by Not applicable
  • 2516 Views
  • 11 replies
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Resolved! Bring old number to O2

Hi If I want to bring my old number to O2 then one of the option is to call customer service and give them my pac. what is port authoriation code. My question is whether this request of port authoristation can be do online. Is there any tools where c...

Anonymous by Not applicable
  • 3154 Views
  • 5 replies
  • 0 kudos

Resolved! Service

still cannot get signal after 24 hrs even though you say the system is working perfectly Bn2

Anonymous by Not applicable
  • 2191 Views
  • 8 replies
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Early upgrade

Hi guys. I have 220 left on my O2 account and I am wondering if anybody has managed to haggle with O2 so as to get a new handset and contract by paying a reduced final payment on their. Im my case I am trying to avoid paying the total of £220Thanks

Anonymous by Not applicable
  • 2296 Views
  • 11 replies
  • 0 kudos