Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236954 Views
  • 2 replies
  • 2 kudos

New mobile picked at last

Well thanks to all the great feed back from you peeps I finally picked my new upgrade and picked the galaxy note 3 the note 4 was outside my budget and listening to note 3 owners I can live without the fingerprint scanner and heart monitor the bonus ...

durhamdad by Level 3: Thinker
  • 2576 Views
  • 13 replies
  • 1 kudos

Resolved! Refresh - Will my number be kept by default?

Hi - this is quite a simple question really, but the answer is nowhere to be found! If I order a new phone as "o2 Refresh" I want to know if by default my number will remain the same. I've had the same number for a looooong time and don't want a new ...

Anonymous by Not applicable
  • 1068 Views
  • 3 replies
  • 1 kudos

Resolved! Cancel Contract Notice

My contract is up on 24th April. How much notice do o2 require and do they want it in writing??

Anonymous by Not applicable
  • 2306 Views
  • 14 replies
  • 0 kudos

Name change

I have requested to change my surname via the BusinessTOO@o2.com and i'm wondering how long does it take for an email to be picked up? Thanks

Anonymous by Not applicable
  • 2997 Views
  • 7 replies
  • 0 kudos

Resolved! Leaving o2

Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

blissgirl by Level 36: Perceptive
  • 7319 Views
  • 80 replies
  • 0 kudos

Easy Upgrade.

Pooped into local shop to see about upgrade as Open now available on iPhone 6. Wasn't sure if I'd pass the Credit Check etc for refresh put was all pretty straightforward enough.Great Service yet again from O2 Huntingdon!

Anonymous by Not applicable
  • 2360 Views
  • 14 replies
  • 0 kudos

Resolved! Where does my money go?

How can I find out how my pay as you go top up has been spent? I don't know what part of my phone usage is using up all my credit.

Anonymous by Not applicable
  • 1744 Views
  • 8 replies
  • 0 kudos