Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237951 Views
  • 2 replies
  • 2 kudos

Transfer number from EE to O2

I submitted a keep my number form to transfer from EE to O2 on Thursday evening. The form said I would get a confirmation email but have had nothing so now don't know if my transfer is going to happen or not is the form broken?

Anonymous by Not applicable
  • 19859 Views
  • 7 replies
  • 0 kudos

O2 repair tracking

I sent my galaxy s5 for repair on Saturday and still can not track my repair online, phoned up O2 customer service who couldn't help me, they contacted the repair centre who said they couldn't track it either due to the method the repair was booked i...

Jiberson by Level 1: Joiner
  • 3142 Views
  • 20 replies
  • 0 kudos

Overcharging

Hi, I just went to pay my current bill, which was the normal amount of £28.02, but when I get to the part where my bank confirms details etc. the amount was showing as £663.00 WTF is that about? See attached image.Of course I didn't continue with the...

Anonymous by Not applicable
  • 3459 Views
  • 13 replies
  • 0 kudos

Resolved! How to unlink two My o2 accounts?

I have linked my account with my gf some time ago. Her contract ran out and is disconnected, there is only my contract in my name on the account but account details are hers and Im not able to unlink accounts or change details. Tried online chat whic...

Polzky by Level 1: Joiner
  • 2104 Views
  • 3 replies
  • 0 kudos

Resolved! Barring cold calls on a moto g 4g

Hi guys,So, some of u might've seen me on another thread trying to work out how to bar certain annoying incoming calls on my Moto G 4g... Without using a call barring app..I have a call barring app, and it kinda works, but a lot of calls still manage...

gindygoo by Level 25: Hard Hitter
  • 3096 Views
  • 9 replies
  • 0 kudos

Resolved! Previous bills

I used to be able to see previous bills going back for more than a year. Now I can only see a few months. What can I do to access bills from the beginning of 2014?

Anonymous by Not applicable
  • 1449 Views
  • 4 replies
  • 0 kudos

Resolved! Madness

I've been looking out for a new contract now that my current one has expired. I'm not upgrading my iPhone 5 as the 6 is too big for my pockets, so I've been looking at Sim only dealsIt seems very silly I can get cheaper from Carphone Warehouse/02, th...

Anonymous by Not applicable
  • 1759 Views
  • 10 replies
  • 0 kudos