Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! paid wrong account

I made a payment using a swipe card that was the wrong one from an old account Where can i contact to get this changed and the money credited to the correct account /number Any ideas who to contcat by E mail there is no help in the suggestions or any...

Resolved! o2 paymonthly bill as one figure

Hi Does anyone know where you can see your o2 pay montly bill as 1 figure.In bills I can see the airtime bill itemised and then a single figure for the device.(vat not seperated out for device cost)Is their anyway to see one figure with VAT seperated...

Previous Bill

How do I view previous bills

Resolved! Blackberry PAYG roaming following "roam like at home".

I have a Blackberry 9900 (using the older Blackberry 7 operating system) which I take with me as a spare phone when travelling. I use the phone on PAYG. Following the introduction of "roam like at home" please could someone confirm the position regar...

Resolved! CALL LOGS

Hi,Anyone know how I can view my call logs in the past 3 months ?

Resolved! Lancashire county council

Does anyone know the lcc code for the discount the one I've been given doesn't work , I got it off one of the online chat people

Resolved! Boltons

Hi.. how do i change my bolton to get more for my money? Thanks

Resolved! i need help to log into my 02 account

i need help i logged into my 02 and it says no services or products when am on contract why is this

Resolved! O2 favourite place

I have recently moved and want to change my favourite place. How do I do this please?

4G calling on S7

I've just activated WiFi and 4G calling on my Samsung S7 Edge. It all seems to be active, the My O2 app says it's on, and I have activated the 'WiFi calling' and '4G calling' toggle switches in Settings. However I've noticed that when not connected t...

O2

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