Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancelling

My contract is over tomorrow, I wanna cancel as it's cheaper to just get a new contract. What O2 offer directly is overpricedThe deal I've seen is actually also on O2, how do I keep my number... As it's the same network?

Resolved! Message charge for O2 survey

Hi, had a message from an O2 survey, i wanted to respond as the customer service person i spoke to was awfull. But i got warning saying they would charge me, but why? Stu

Resolved! Refresh

So..was just wondering..if you have a contract..can you use another sim free phone and just swap your sim into it and carry on with your contract..or do you have to pay off your device plan first? X

Resolved! O2 travel

i am back from holiday and want to cancel O2 travel but cant find any instructions on how to. Tried phone but told its sa 30 minute wait and god knows what cost. what do I have to do to cancel 02 trave at 1.99 day. already paid an extra 1.99 trying t...

Resolved! Unable to show device details in My O2

What happens to it? Also, I am now roaming.

Resolved! Data top up

Hi,Can anyone point me to the section on the O2 website where I can buy a data top up? I've been browsing for the last 10mns and can't seem to find where I can do so. Thanks.

Resolved! Using my phone in spain

Hi i'm mhairi. I'm travelling to costa del sol next month and wondering will i be charged more for using my phone when i'm there please

Bill paid

I have paid my bill but I still cant use my phone, cant call, text or use internet. Any suggestions?

Resolved! When I get a call I cant hear them

So I recently started getting it where I would receive a call and when I answer I cant hear them this went on for a week so after trying many things I gave up and went for an upgrade so I went from a Samsung Note3 to an iphone 6s plus but its doing t...

Resolved! APN for tethering or mobile hotspot

Is there any specific APN designed for tethering or mobile hotspot?

O2

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