Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
So, I recently purchased an iPhone 6S+ with a 24 month refresh contract, but I decided to leave the contract within the 14 day period, so I believe I'm entitled to the "change-of-mind" policy. Seeing as I have now cancelled the contract, would It be ...
So i just tried to preorder the iphone 7 and got declined, which is fine as not had my other O2 account that long.... But now i have the £179.99 upfront payment pending out of my bank account and its really annoyed me as O2 have never put the money a...
how to change billing adress on the 02 website
My wife has recently transferred to another network using a PAC code. Her account was linked to my account and they could both be viewed on my login. As soon as she transferred her account has disappeared. I've received an email from o2 to say the fi...
I have recently moved over to O2 having previously being on EE sim only. I now have a 4G ready sim only deal, I have had this deal for about 3 days now on an Iphone 6 and I am still unable to connect to 4G. I have checked to see if coverage is availa...
HelloI am on Pay monthly contract, As i m going back home, How can i cancel my contract with O2 ? Contract expires in Oct 2014, or change to pay as you go. Thanks
I appear to have 2 bolt ons on my account. I can't remember what they are (doh!) How do I view what they consist of? I seem to only be able to view new bolt ons that I might want to buy
I am hoping this will also apply to existing refresh customers?
hi, i wanted to know if you can change the airtime plan as part of the o2 refresh contract while still contining to pay off the device plan. Or do you have to pay off the device cost first then change for example to a sim only contract? can this only...
Hi does anyone know if you can change your direct debit details on line and can you choose a direct debit date?
