Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237413 Views
  • 2 replies
  • 2 kudos

Resolved! No signal

Hi I've been with o2 for years. Started a new contract in Feb when I upgraded my phone. Phone has always worked fine, no problems with it. I've started a new job which involves me travelling alone around Cornwall and now I never have a signal. The pa...

Anonymous by Not applicable
  • 1859 Views
  • 2 replies
  • 0 kudos

20%!! Price hike on MMS messages

Our Pay Monthly MMS (multimedia messages) rates are changing. Take a look below to see what's new from 14 November.Sending an MMS will now be charged as follows:Type of message Current Price New Price from 14 November 2016MMS (Multimedia Messages)40p...

viridis by Level 56: Guvnor
  • 7086 Views
  • 11 replies
  • 1 kudos

Resolved! Transferring balance from one o2 sim to another

I have just received a new sim from o2 for an unlocked windows phone. I already have an o2 pay as you go phone with approx £25 credit, how do I transfer this balance to my new device

Anonymous by Not applicable
  • 9853 Views
  • 5 replies
  • 0 kudos

Resolved! Moving from Pay & Go to Pay Monthly

Hi, I would like to keep my number, I tried Moving from Pay & Go to Pay Monthly, but it does not work, and now I have two numbers, what I have to do to keep my old number ?

Anonymous by Not applicable
  • 4386 Views
  • 9 replies
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Resolved! Cancelled iPhone 7 order

Dear O2, I ordered an iphone 7 from you but decided to cancelled today when I realised I could get it straight away from the Apple Store and for far cheaper. At the time the status of the order was "in progress" The Apple staff member rang on my beha...

Anonymous by Not applicable
  • 2601 Views
  • 4 replies
  • 0 kudos

Resolved! Welcome to the Isle Of Man?

I keep getting texts from O2 saying welcome to the Isle of Man.You're on O2 travel so data is just £1.99 for each day.....blah blah.. Hang on....I've never been to the Isle of Man and I certainly do not want to be paying for data usage twice! How can...

Anonymous by Not applicable
  • 7279 Views
  • 15 replies
  • 0 kudos

Resolved! Unlocking my phoe

I have just moved my sim only contract to another carrier. I have obtained a PAC code to transfer the number (which has gone through) and installed the new sim card I was sent. The message on my iPhone stated I needed O2 to unlock the phone. I reques...

Anonymous by Not applicable
  • 2302 Views
  • 3 replies
  • 0 kudos

Resolved! Owned iPhone 6 from refresh to SIM only

Hi I think the 10gig pay monthly sim is excellent value. Can I swap from my iPhone 6 refresh contract since I recently made final device payment. If I can is it possible to keep or move my existings mobile number to the new sim? Will I be responsible...

Donfor39 by Level 3: Thinker
  • 4470 Views
  • 7 replies
  • 0 kudos

Resolved! finding out your mobile number

i have an o2 sim without the packet or creditdoes anyone know how to find out the mobile number?x Note: If you need more help finding out what your mobile number is, you can have a look at our dedicated How-to Guide, and sign up to ask our members fo...

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Anonymous by Not applicable
  • 556903 Views
  • 7 replies
  • 0 kudos