Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Delivery hasn't arrived yet

I have been waiting for 3 days for my mobile phone to arrive.

Resolved! shared plan

have a contract with O2 , how much would it be to have my Wife on my plan. We are paying for 2 different plans now we need something cheaper, pls help

Resolved! Live chat working

Hi does anyone know if live chat is working? It won't let me connect

Resolved! Are O2 to O2 calls free?

Hey guys, It's contract renewal time and I'm thinking about giving O2 a go. I'm gonna be taking out 2 pay monthly phones for myself and my girlfriend but I can't find any information about O2 to O2 call/text charges. I'm hoping they're free like with...

Resolved! I need to cancel my contract, why can't I find how to do this?

Please provide me with information as how best to check the date my contract ends so I can give 1 month's notice? Your My O2 area really does not make this process easy!

Resolved! Contact number

Does anyone know the customer services number for O2 when not dialling directly on the contract phone?

Resolved! change to persoanl details

My mobile phone is set up in my girlfriends name. I am trying to change the bank details and the address as we are now no longer together. She can confirm thatit is ok to change the details. i have tried to do so on line, but it will not let me. Can ...

Resolved! Confused about upgrading

Hi, sorry this is probably a totally thick question. I've already decided I want the Google Pixel XL, and my contract is up and my old phone is paid off so I can upgrade with O2... however O2 don't have the phone I want. Question is this: If I buy th...

Resolved! contract have I been accepted?!?!

I applied for a 5s contract about 10pm and paid 19.99 upfront cost which has come Out my bank I've received t&c e-mail and 4 roughly legal documents does this mean I've been accepted???

Resolved! £1 taken from my credit card?

So I ordered an iPhone 7 Plus from the Carphone Warehouse, on O2 for £40 per month.Now I've had the phone for just short of a month, and I paid my bill early via my credit card just to manage my money a little easier this month.However, yesterday I n...

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