Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Adding another phone to my account

I need a phone for my husband, can I add another phone to to my account and get the same or possibly better deal??

My email or internet is not working in europe

I have added travel bolt on but still no internet service whilst in europe

Resolved! Change of name and address on my account

How can I change my name and address on my o2 account?

Resolved! Data allowance

Hi, my 3 GB data allowance limit has been reached after only 10 days. Can you check that this is correct please?For the previous month I received an email to say my limit was due to run out, however, when I received the statement I had only used 1.5 ...

Resolved! bolt on

If I buy a data bolt on, how long does it last? I see it carrys on to the next month, what happens then?

Resolved! My mobile phone

Please could you ring me not happy with my bill.i think i will have to cancil my phone becouce of charges.please ring me about this. Regards Neil Ferguson

Resolved! Unauthorised £550 taken on 27.09.16 ----- still no refund

hey guys, You deducted £550 from my account on 27 September. I called 3 days later and received confirmation that this is your mistake & i was even told " this has happened to a few people". Ok 2 weeks go on & no money in my account, so i get in touc...

Resolved! credit check

Do 02 compete a credit check when upgrading or moving from pay monthly to sim only?

Resolved! Delivery address

Hi, I put in an order for OnePlus 3 on Thursday 20th October and was not aware at that time it was out of stock. I put my current address on the order expecting it to come next day, however, it is unknown when it will come, am I able to change my del...

Resolved! Going to europe

How do i set my 02 sim up for heading to europe so it dos'ent cost me a fortune? thanks

O2

Forum Posts