Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 open iphone 7 Plus

So on the o2 open page when you hover over the list of excluded devices list it says that there are currently no devices excluded from the scheme yet when you click into the link it says the iphone 7 Plus is excluded from the scheme. @Toby are you ab...

SHARER PLANS

HiOur family currently uses 5 mobile phones.My wife's phone is on a refresh Tariff.Our collective bills total £180/mthAll other phone contracts are up this year.All phones need unlimited texts & minutes2 phones need replacing.Are we better using a sh...

4G data problem on pay as you go

Hi I got a pay as you go sim a couple of weeks ago for my galaxy s7, but there seems to be a problem with 4G. Effectively data doesn't work if the mobile connection is set to "2g/3g/4g (auto)" which is the default setting on the phone. I have to chan...

Ive been charged for messaging and 'Things you've bought' over the last six months incorrectly

How can this happen? Trying to speak to someone at O2 must be the single most annoying thing in the world!

New contract details are not showing on my account yet

Hi Firstly I cannot get through to the chat help line tonight - have I been barred!!!!! 2nd On Friday a luvly lad sorted out a new contract for me at a reduced fee. She said it would be online on Sat (25th) so that it would coincide with the end of t...

Resolved! Porting failed from orange/EE

Hi. I bought a new phone for my wife's birthday.We got a PAC from orange the day before her birthday and requested the port on her birthday, 23rd Feb.It was due to port on Friday 24th.On the Friday the orange phone stopped receiving calls and texts b...

GPS Vehicle tracker

Hi Guys I have GPS Vehicle tracker that I intend using on my boat, if it gets sailed off in the middle of the night I hope to recover it !! To set it up I need a VPN - now I have searched VPN on o2 and I can get a list of them - none of which seem to...

damaged sim need replacement

my sim is damaged and will not be recognised by my phone when in the slot.I need a replacement sim ASAP.

o2 or Vodafone?

Morning all,My refresh contract is up for renewal, the best 20gb data sim only tariff with o2 is currently £25. Where I live o2 or Vodafone are my only options, I find them both the same for signal & download speeds. My company gets the 30% discount ...

no outward service

Why is my phone refusing to send voice/text/data yet receives voice text data ?

O2

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