Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How can I stop receiving SMS notifications about bills?

Can anyone help? How can I stop receiving SMS notifications about bills, such as "O2: Your latest bill is now ready to view at My O2 ...".I don't do much in the way of texting, but I like to know when a text message comes in, so I leave my message to...

Resolved! CALLS ABROAD

Hi, I have a contract with O2 and I need to make calls abroad. I did called today and O2 charged me a fortune for it!What I can do to get cheaper calls? Thanks Derek

Resolved! Paid deposit, order processing

So I paid deposit on a contract this morning and it's sent me an email saying processing order does that mean I won't receive my order

Resolved! how to swap a sim number to a new sim

please can you help my phone has been stolen. i need to replace the sim card ... so new sim card with my number on it .. this is my number i need the new sim card to work on this number...

Resolved! O2 Travel

I am currently spending a few months in Spain - before I left I popped into my local O2 shop to confirm that if I turned mobile data off and just used my flat's WiFi there would be no £1.66 daily O2 travel charge. They confirmed that this would be th...

Resolved! how can I cancel the insurance on the mobile

Need to cancel the mobile insurance. Discovered it is covered on houshold insurance

Resolved! Reactivate sim

I have recently upgraded my phone and recieved a new SIM card...the old one is now not working...I want my son to have this sim and an old phone ...is there any way to reactivate the old sim with a new number?? Thanks in advance

Resolved! Deposit for contract

Hi , good morning, can anyone help?On Tuesday I applied for a sim only deal which has arrived, but I then applied for iPhone 7 contract to which I received "we need a deposit of £150 cos my credit" (yes a bad credit history and had even messed up wit...

Resolved! Update Account

I have returned to o2 but when setting up my account all my old info is there including my balance. I want it all transferred to my new number.

Signal just not good enough!

I can't even call 02 as the signal strength is bad in Windlesham, Surrey - so when I go online or check my emails, not a lot happens, but I'm still charged for browsing! I've been stupid to keep trying to get my emails and browse FB as it has cost me...

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