Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

IPhone 7 128gb jet black

Ordered on the 11th Sept stating that it will be delivered on release date, money came out but not heard anything not even a email to say my delivery date or that it's been delayed. Really bad customer service when your promised something then stick ...

o2 sim only (2008 tarrif ) mms does not download

Hey Guys All of a sudden I can not seem to receive mms message/ it seems to send fine....it just says downloading...? Could someone please shed some light. The sim is a sim only / pay monthly I called o2 and they advised to enter the following : Mobi...

Internet connection in Mercedes C Class

Hi, my car has the ability to connect to the internet through my Iphone 6 pay monthly. The car pairs with the phone using bluetooth no problem, and making and receiving calls is fine. The issue comes when i try to connect to the internet. The message...

O2 Travel

I just wanted to warn other O2 users about using O2 Travel. If you do not have access to wi-fi this is a great bolt on as you can call, send and receive texts and download data for £1.66 per day. I do have wi-fi (I'm currently in France) and so make ...

Downloading and printing your bill

I need to download a PDF copy of my current bill but when I log onto My O2 - View My Bills and click on either "download and print latest bill" or "view and print older bills" I get a blank tab open titled "O2 Companion Login" with the URL "https://s...

Resolved! Changing Tariff, Yearly Upgrade Programme

Hi, I preordered the iPhone 7 Plus 256GB Black. No idea when or even if I'll be receiving it, but anyway, the less said about that the better! The tariff I selected was for 1GB. I'd like to change to the 30GB tariff, but I've been told by Live Chat t...

o2 business account error

Hello everyone, I hope someone can help me.I was an o2 PAYG customer for years up until January of this year, when my daughter upgraded her old iphone 4s and gave it to me. I needed a micro sim, so I went to an o2 store and requested my own number tr...

Unable to start a team game in Colopl Rune Story Japan

Here is a link to this app.https://play.google.com/store/apps/details?id=jp.colopl.wcat The problem is cannot start a team game with the O2 mobile network.

IP address always in London

Is it just the registry records or all traffic are routed through London?

Resolved! Bank Details

I need to change my bank account number. How do I do it online?

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