Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111259 Views
  • 15 replies
  • 5 kudos

Resolved! iphone 3gs sim

Can someone tell me if the sim in my iphone 3gs will transfer to an iphone 4S please.

Anonymous by Not applicable
  • 1019 Views
  • 8 replies
  • 0 kudos

Resolved! I cant see my pay as you go sim details , i get application error as soon as i go into bills

I own various O2 sims, all pay as you go. Then I had a crazy idea, go on a monthly. So i went ahead ordered nexus 4, contract .. phone arrived, sim arrived some paperwork and then i found out the new sim was linked to one of my pay as you go sims? I ...

Anonymous by Not applicable
  • 642 Views
  • 2 replies
  • 0 kudos

Resolved! Internet

Hi there.I have a basic package, 300 mins, unlimited texts. I would like to have some Internet just to check my emails.The blurb online says I get: Up to 50 MB data access each day "standard" rate but you'll never be charged more than £1 per day. Can...

Anonymous by Not applicable
  • 446 Views
  • 1 replies
  • 0 kudos

o2 Customer Service Story- Part 2- Fantastic service once again

I am writing this post to thank o2 and DPD (the couriers) for their fantastic service in regards to the matter to follow. On Thursday 28th March 2013, both myself and my mum came home from the town to find that my mum's iPhone 5 had disappeared. Natu...

Anonymous by Not applicable
  • 866 Views
  • 5 replies
  • 2 kudos

Resolved! Veiwing my bill

I just want to veiw my bill but the account page just sends me round in circles....WHY

Anonymous by Not applicable
  • 689 Views
  • 4 replies
  • 1 kudos

Resolved! It's not fair to charge me the tariff when the phone is faulty and returned the next day

Basically what happened was: I have been with O2 since 2008 and started pay monthly two years ago with a SONY Ericsson Xperia X8 on £15 tariff. On 16th March 2013 I ordered an iPhone 5 on £32 tariff and received it on 18th March. After a couple of ho...

Anonymous by Not applicable
  • 1399 Views
  • 3 replies
  • 0 kudos

Resolved! Phone unlocking - Paygo phone on paymonthly

Hi, I liked the Nokia 620 and bought it to use with my pay monthly contract. I have not used the phone. When I contacted O2 chat to get it unlocked ( for my trips abroad), they say I have to wait for an year and pay £15. Is this right ? As far as I k...

Anonymous by Not applicable
  • 2858 Views
  • 12 replies
  • 0 kudos

Resolved! New phone and micro sim

I have upgraded to an LG nexus 4 but my phone has no network?? I have received a micro sd sim card but I already have a sim card with my own number... whats the problem?

Anonymous by Not applicable
  • 786 Views
  • 4 replies
  • 0 kudos

Resolved! Insurance!

I don't really know who is right and who is wrong. One of my friend is O2 customer and this is her first time I phone 5 contract with O2. She bought the insurance from O2 as well. But 2 days ago, she lost her phone at her work. Before she finish the ...

Anonymous by Not applicable
  • 713 Views
  • 3 replies
  • 0 kudos

International Calls

Hi, some feedback on the international call tariffs: - Well done on the roaming simplification. The 50p min charge is annoying for very short calls but it works excellently if you are on the phone for any material time. £1.99 per day data charge is s...

Anonymous by Not applicable
  • 1059 Views
  • 11 replies
  • 0 kudos