Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to verify payment method

So O2 you tried last week messaging me from "Billing" to say you could not verify my payment details. Firstly my payment details are the same as they have been since I got the phone nothing has changed. Secondly your threat that my phone would be sus...

Resolved! How to change my number tarriff from vodafone to o2 back?

Good day.Please help.First we had o2 number,then we changed its tarrif to vodafone.Now we want to change back vodafone tariff to o2.How can we do that?Also how can we do our number tarrif monthly payed?

Resolved! Need most basic o2 compatible mobile no internet no touchscreen no Bluetooth etc

Have a son who is game addicted need a mobile with no wifi or internet ......just phoned the number on o2 website and the only pay monthly options are business customers or discuss a new contract....nowhere near enough options I chose lost or stolen ...

Resolved! Do I need an Australian number?

I will be staying in Australia for 7 months. Do I need an Australian number or can I stick with my current UK number? Thanks.

Resolved! Contact o2 customer services by email

Hi guys, Is it possible tocontact o2 by email to pay off a device plan and cancel an airtime plan? Or any customer service to be honest. I'm cycle touring in Thailand, Cambodia and Vietnam and it's not really practical to phone or write! Thanks!

o2 have disgusting customer service - blocked my phone and take my money for no reason

Never open an account with o2. The customer service is appauling. o2 keep blocking my phone when my bill is due and have done this on numerous occasions and continue to do so. They take money out of my account and then return it the day after. Then m...

Resolved! Taken money

Why when I applied for contract has o2 £9.99 for phone cost when I failed credit check without confirmation?

Resolved! Data Upgrade

Hi, I upgraded yesterday with 02 via the Carphone Warehouse. I was on unlimited calls and texts for roughly £33 a month with 5GB of data on Iphone 5S. I upgraded to a similar deal with the Iphone 6S but with 3GB of data (34.50 a month). My question i...

Resolved! Active O2 mobile number shows as disconnected bill on login to o2 and not visible to o2 apps.

Has anyone else had the following issue with O2? Each timeI login as me on the O2 website or the my O2 applidation for Android, my usb mobile data penstick is accessible but my mobile phone which I upgraded 4 weeks ago is missing or listed as disconn...

Keeping my number - moving to Monthly from PAYG

I have just received the new SIM and loaded into phone - how do I keep my original number

O2

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