Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 120395 Views
  • 27 replies
  • 5 kudos

Resolved! Bill payment

Can ya check to see if my latest bill of £67 has been paid it says it has but I don't know wat account the payment has been taken from

D3AN by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

I've just got a new 5g ready phone that came with a new sim. I have put my old one in my new phone should I have put the new one in.

Linb62 by Level 1: Joiner
  • 96 Views
  • 1 replies
  • 0 kudos

Resolved! Payment of bills

I spoke to 02 on Monday morning and was told that my account would be credited with the£18.00 that I'd paid the week before and that it would take 1-3 days to go onto my account.It is now Friday and I still can't use my phone, even to call the 0800 n...

Jqs79 by Level 1: Joiner
  • 69 Views
  • 2 replies
  • 0 kudos

Resolved! what is the best rate for barbados

HI all,Off to Barbados in couple of days, and i'm a bit confused, do i need to add the o2 travel bolt on? if so will that give me free calls, text etc or do l have to pay the £4.99 per day?Appreciate any help, thanks

Keithj057 by Level 1: Joiner
  • 415 Views
  • 2 replies
  • 0 kudos

Resolved! Late payments for monthly billing

Hi there, I’m late on my monthly payments again can anyone tell me how O2 can contact me via online chat or get back to me via phone call as my outgoing calls and data have been cut off due to late payments….thanks

Koemans9 by Level 1: Joiner
  • 45 Views
  • 1 replies
  • 0 kudos

Resolved! Phones cut off

Hi, our phones has been cut off and someonecall me please on [Personal details removed]. Thank you

Bazi69 by Level 1: Joiner
  • 62 Views
  • 1 replies
  • 0 kudos

Resolved! New to o2

Looking to leave vodaphone and join o2 is there any one I can talk to set this up * if any one knows a contact number instead just viewing the post be great thanks

Brian15 by Level 1: Joiner
  • 58 Views
  • 1 replies
  • 0 kudos

Resolved! phone not registered on network

i have a new phone on monthly contract, im abroad and i cant message or phone, a message comes up i am not registered on the network02 transferred my old number and i am registered online but when i try to enter my o2 on the phone it does not accept ...

annie9 by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos