Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237135 Views
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  • 2 kudos

Resolved! Cancelling Account early - no charges.

Hi, Looking for for some advice please. My telephone bank account was hacked by a fraudster and a significant amount of money cleaned out. The fraud team there listened to the calls and based on the conversations recorded believe that my o2 account '...

Anonymous by Not applicable
  • 1010 Views
  • 2 replies
  • 0 kudos

Resolved! Phoning spain

Hi my mother lives in Spain and we both have iPhone contracts with 02 in the U.K., so I was wondering if we were to call or text each other would it cost either of us to call and to receive calls, text and receive textsLooking forward to your helpThx

Anonymous by Not applicable
  • 1483 Views
  • 4 replies
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Resolved! Unable to share data

Help! My wife's phone is visible on my O2 and O2 set it up so in theory we're on the same account. My phone is set to share data but I can't share it. When I've spoken to O2 customer services, they say my wife's phone is a different account and nothi...

Anonymous by Not applicable
  • 1086 Views
  • 2 replies
  • 0 kudos

Resolved! payment issues

hi, I've just recently cancelled my debit card and ordered a new one , due to losing my card the other day. My payment for my contract still needs to come out on the 8th of this month , will the payment still come out of my account or do I need to up...

Anonymous by Not applicable
  • 1240 Views
  • 3 replies
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Resolved! Newsim

Will my number b same

Anonymous by Not applicable
  • 967 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel pay monthly contact

Hi, how can I give my 30 days notice to cancel the contact - can i do it over here please? Thanks

Anonymous by Not applicable
  • 1306 Views
  • 2 replies
  • 0 kudos

Resolved! Can not view my bill

I am unable to log in to view my bill, it comes up as account disconnected, I recently upgraded my phone and changed my address

Anonymous by Not applicable
  • 731 Views
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Resolved! Get your act together O2!!!

Poor, poor service from O2 for a new contract I recently took out via Carphone Warehouse. Applied to migrate my old number to my new device on 19th March, still waiting for this to be completed properly. My new phone is still unable to receive calls ...

Anonymous by Not applicable
  • 1157 Views
  • 4 replies
  • 0 kudos