Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! Keeping my number

Hi all, I have requested that my old PAYG phone number be transferred to my new monthly sim, and I am told this takes up to 24 hours, which makes sense. But the operator on the other end of the chat has told me that both of my sims will lose network ...

Resolved! moving mobile number to O2

Hello, I'm signing up with O2 (contract) currently pay as you go with Virgin. Can I transfer a pay as you go mobile number and how do I find pac?

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Anonymous by Not applicable
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  • 2 replies
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Resolved! Payments

I have 2 contracts on my app in my name if I pay on one will it apply to both

Anonymous by Not applicable
  • 1650 Views
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Resolved! Recent Usage

Hi,I have an O2 Pay Monthly contract. Why can I no longer view 'recent usage' - ie: calls/texts made/sent after the date of the last bill?This information was readily available on My O2 until the recent 'improvements' to the website.I have downloaded...

Anonymous by Not applicable
  • 11408 Views
  • 13 replies
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O2 says iv used 40gb of data in one day

Got an alert through saying my data usage is nearly up? I had used 1.5 gb of data in 4 days... now its saying iv used 41.5gb since yesterday.Iv not done anything different.

Anonymous by Not applicable
  • 1747 Views
  • 6 replies
  • 1 kudos

Tariff

Need help, I changed my tariff and when I topped up they charged me for my old one. Has anyone else had this problem and how do I resolve it?

Anonymous by Not applicable
  • 1089 Views
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Dear bills

I have been getting bills of over 100 a month with without being aware. I only really use mobile in house with router I have no idea what’s going on ?

Anonymous by Not applicable
  • 1014 Views
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Resolved! Upgrade

Hi Please can you advise when i can expect to receive my new phone? Order number ms-[removed] I placed the order on 14/09/17. Thanks Emma

Anonymous by Not applicable
  • 1159 Views
  • 4 replies
  • 0 kudos