Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Hi how do I order a new SIM with same number?

How do I order a new simcard with my same number on it

Resolved! used phone sold as new?

Yesterday I bought what's meant to be a brand new Sony xperia a1 on pay as you go, paid for it £199.When I brought it home and unpacked it turned out that the device has the screen protector attached to it. The kind of you can buy on eBay for 1.99. I...

Resolved! Cancelling sim only and getting iphone contract

Got a sim only contract in August. (My partner bought me a new phone in May.) Only the storage on phone he bought is 5gb (iphone 5) and i'm really struggling with storage on it. So wanted to see about getting a new phone.....So can I cancel my sim on...

Unpalack of income

Dear O2, I have an compaint and it is real. I have no income at present, and can't use my mobile to contact people or create income or business if I am out and away from a wifi spot. My bill I know is overdue, and I am ata loss as to how to make ends...

Roaming in France

I had just a problem in the South of France. I took the Carrier off automatic and clicked 'Other' and eventually all the carriers came up and I selected Orange which is usually the one I find comes up in my area. I left if there for the rest of my ho...

Resolved! Very Poor Data Connection

I work in the EC3 area of London, so I'm there for the majority of my week.Since I became an o2 customer in May of this year, I have rarely experienced a DAY, let alone a week where my 3/4G signal has not been severely disrupted.I find this appalling...

Resolved! Phone bill phone disappeared

After a night out (in got spiked ) I woke up with no phone, keys etc. My phone bill has gone overdue but there is nothing I can do until Monday, had a letter saying my contract will be terminated and the whole bill will be sent. Is there any way I ca...

Resolved! O2 bill

Hi, I've just transferred to a monthly roll on tariff with O2, which supposedly contains the same features as my previous 24 month contract including unlimited text messages to UK numbers. However I notice that from the first day of activation, I'm s...

Resolved! How to deactivate from big buddle

How to deactivate from big buddle ?

Resolved! Contract cancellation

I just wanted to check whether I am laible to the contract cancellation charges. O2 have decided to increase the charges for travelling outsiide the EU. http://s.o2.co.uk/VDblOme8 I have plans to travel to USA for work issues in Nov/Dec. According to...

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