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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can I transfer credit from one phone to another?

I dropped my old phone into water and cannot use it, is it possible to transfer the credit that was on it to my new phone?

should o2 honour this?

Resolved! Early upgrade & cool-off period help.

Hi,If I upgrade early (and pay the early upgrade fee), am I still entitled to the same 14-day cooling off period with the new phone? And if I am, what happens if I decide to return the phone?Thanks

How to avoid the so called "early termination charges" once cancelling a Refresh contract?

I wrote a post a while ago about how nice and thoughtful it was of O2 to try and dip their hands into my pocket by attempting to charge me the Early Termination Fee after I've cancelled my Refresh contract. It all got sorted at the end right enough, ...

Resolved! Cornwall data coverage

Does anybody know if we will be getting 3g or 4g in cornwall anytime soon? Where I live i can only get 2g in north cornwall...

Number port 5 days and counting!! Customer service???

Managing director of my own business and left without my ported number for 5 days now and still no definitive answer. This has approximately cost the business £3,500 in direct loss of work and wages. Can't get through to customer services??? THIS IS ...

o2 message bombardment

Between 2.35 and 7.00am this morning I have had 9 messages from o2_UK telling me that I am out of credit and should top up if I want to use data!!! I don't want to top up, I don't want to use data! How do I stop them???Tried texting STOP ...No good. ...

Resolved! pact code

i want to save my number when i live o2

Upgrading...

Why can I get a better deal with O2 through a non-affiliated company (Carphone Warehouse; Phones 4U etc) than I can as an existing customer wishing to upgrade with O2? Makes no sense from a customer service perspective.

Transfer From One Contract To Another

I have a number on a standard contract that is due to expire soon. I would like to transfer it to my business contract and have it avail of the monthly line rental cost and get a new phone. Is it possible to transfer it now and reduce the costs assoc...

O2

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