Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No service on PAYG

A week ago I was told by an O2 chat person that the reason my phone had no service was because of a known technical issue. There is still no service. Is anyone else having the same problem?

Resolved! Network down

Will 02 be compensating for loss of service for the last 48 hours?... I use my phone for work!

Resolved! Current itemised bill

Good afternoonFirst time I logged in on MY O2, all I can see itemised bill of last month. I couldn't see any option for current itemised bill, one which is due next month. Any help on this plz.

Resolved! Double data offer

I was wondering WHEN will this offer end?? Anyone knows? I really want to upgrade, BUT was told I cannot get neither loyalty nor student discount with this offer. So my option is to either terminate my contract and go to another provider or wait 4 mo...

Resolved! Reactive services

Hello, I was just wondering if anyone could help me... my services have been restricted, I've paid my air time bill and my services are still restricted, I'm trying to pay my device plan but it's saying it's not due yet. Why are my services restricte...

can not send Tex

Hi allI have the Samsung galaxy A3 2016 and sudeeply I can't send Tex messages. I comes up as failed. Can someone help please

Resolved! Carphone warehouse contacted me about upgrade

Yesterday I received a call from a Belfast number yesterday and they said they are calling on behalf of carphone warehouse.Then they said you are eligible for an upgrade.i asked how did they get my details cause I always deal with o2 direct and they ...

Resolved! upgrade phone to tablet

Hello does anyone know if i can upgrade my phone to a tablet

Resolved! Cancel Tariff Upgrade

I've run out of data for the month and followed the link and upgraded my contract, but that doesn't come into place until 1st July. It won't allow to add a Bolt On for the remainder of the of the month.Please can you help?

Resolved! Charge to mobile

Hi. I've always bought my in game crystals etc with change my o2 account. This has suddenly stopped working. In my google settings under bill my o2 account it says not eligible. Anyone know why?

O2

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