Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 252853 Views
  • 2 replies
  • 2 kudos

Free texts

In the last few days I purchased a £10 top up but now it's charging me for textes can you clarify this for me

Anonymous by Not applicable
  • 1391 Views
  • 2 replies
  • 0 kudos

Resolved! Payment quiry

I have trouble understanding I'm wanting to change my payment day the day my money come out of my bank for my phone , but they informed me that I would get charged double the amount I don't understand why when I still have to pay this months phone bi...

Billing3 by Level 1: Joiner
  • 1291 Views
  • 4 replies
  • 0 kudos

unlatching wifi mobile hotspot

Arrived in spain and have inserted new SIM into wifi pocket hotspot deviceTried to connect to admin page to unlatch the device but unable to log into the o2 PAGEI have the unlatch code that I requested before I left tehe Uk.

Anonymous by Not applicable
  • 2464 Views
  • 8 replies
  • 0 kudos

Data while abroad

My data has never worked while abroad in any country, even with different iPhones. Anyone else had this problem and found a solution?

Anonymous by Not applicable
  • 2029 Views
  • 7 replies
  • 0 kudos

I fitness scam

I noticed after checking my bills, I fitness had been taking £10 per months from my account. I had not signed up to anything?rang o2 who promised me that if I text stop. It would stop.it carried on for another month.Watch out....it's a con...check yo...

Anonymous by Not applicable
  • 19762 Views
  • 12 replies
  • 1 kudos

Resolved! VAT

Hi, Just got a new phone and brand new air time plan which is quoted as £22 per month. Will that be £22 per month inclusive of VAT or will I be charged £26.40 per month. (£22 + VAT) Thanks.

Anonymous by Not applicable
  • 3711 Views
  • 8 replies
  • 1 kudos

Resolved! Bill

I have just paid for my bill but it hasn't shown up yet how long will it be for it to show

Anonymous by Not applicable
  • 1681 Views
  • 3 replies
  • 0 kudos