Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail Notification

Hi, I recently receieved a call form an unknown number so I declined it but they then left a voicemail - since i am a PAYG customer, i cannot/dont want to pay to receive this voicemail. There is also a notification on my phone which wont go away unti...

Resolved! International monthly bolt on

Can I get a 1 month international bolt on for £2 which enables me to ring Spain on a payg sim

Resolved! Calling mobiles in Europe zone

My new tariff shows i have unlimited calls and texts to Europe zone countries. Does that mean i call lithuanian mobiles for free all the time?

Resolved! I am being charged for messages when I haven't sent a photo?

I have just noticed on my bill that I have a charge for messages in my bill .I never send photos over text and have checked back to see dates etc and just texts?

Resolved! Cancelling a pay monthly contract

I'm paying for two contracts for two different numbers for some reason and iv never used the second one is their a way to cancel it.

unlocked

I am trying to unlock an old o2 phone that only my child uses now - i contacted 02 with the IMei number and they said it will be unlocked .. but my question is how will I know it has been unlocked as it has no sim or anything in it ?? Thanks

O2 Roaming Italy

I am actually in Italy for my holidays. On 15th of June I recived this message:"Welcome to ITALY.Now, all calls, texts and data you use in our Europe Zone will come out of your normal UK allowance. So roaming in Europe feels just like home. For more ...

Resolved! O2 to movistar

I'm off to fuerteventura and the resort has got a strong movistar 4g signal, will my o2 sim switch over to movistar 4g when I get there? Or do o2 use a different signal?

Resolved! Early Settlement Figure

I am trying to find on MyO2 where I can get an early settlement figure on my Pay Monthly Mobile Aggreement ms-[removed]. I do not want a settlement for an upgrade, just a settlement figure to end the contract all together.

Resolved! Cannot print or view bills

Please advise how to download monthly bills, required for accounting purposes. I spoke to chat advisor twice last week who each time advised 24 hours. Still not able to download/print 5 days later, yet you are still taking the monthly fee? How can we...

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