Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pay as you go account. Should I not be able to see where my money has gone?

Have just checked my balance which shows it is empty which I strongly doubt. Should I not get a break down as to where my £30 went?

Resolved! Made big mistake with roaming abroad

Hi everyoneI have been abroad past 3 days and had roaming on as misread the cost of £7.2 per MB and have used approx 700MB.So looking at a bill in the thousands £I really need to know who I can speak to as I really can't afford this, for an honest mi...

Roaming charges

I'm sure people have moaned about roaming charges millions of times in the past. However, I have just got back from holiday to find an increased bill this month. I had roaming and mobile data turned off as I left the UK. The bill only states that 3Mb...

Resolved! Zte blade A110

Hi this is elmo12* I have ordered two. Zte blade a110 one in silver and one in rose gold to be. Collected on the 7 th from Newport isle of wight and have mistakenly deleted both emails. Could you send them both back to. Me please on joannemckinley**P...

International Caller Bolt On

Hi, why am I not on the trial for international caller? Got the message on the 28th of November and service was switched off on 30th. Shocking period of notice!Does that mean that after 13 years with O2 and the Bolt On I’m not a valued customer and w...

Sony Xperia XZ Premium Wifi Calling Settings

Turning on Wifi calling for Sony Xperia XZ Premium differs from O2's help page. Settings:- Network & Internet:- Wifi:- Wifi preferences:- Advanced --Wifi Calling. Hope this helps someone.

How much does BT charge for 0345 numbers?

I want to call 0345 numbers and have been told that I could be holding on for rather a long time (half an hour or more) just wondering what it's likely to cost.

Resolved! Change of address.

Tried to upgrade my mobile but the address is wrong. The NEW ADDRESS IS.... [personal details removed]

Resolved! Issue

Hello. I would like to know why is that so difficult to get a contract with O2 to buy phone. ? Why do we need an extra card prior get the payment section. .? I have provided both card ( debit & credit ) with cash in both of them but my request FOR CO...

Mobile Data Rollover

Are O2 considering offering data rollover on mobile phone contracts? The data has been paid for so why should customers lose it because it’s not used.

O2

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